Hi, I’m
Jamie Heckman
Summary
Skilled Compliance Manager and Corporate Paralegal with experience in franchising, regulatory compliance, operations, and risk management. Proficient in developing and implementing compliance programs, conducting legal research, and ensuring adherence to industry regulations and standards. Demonstrated abilities in legal drafting and reviewing legal documents and contracts, as well as conducting internal audits. Adept at building strong stakeholder relationships, effectively communicating complex or difficult information, and fostering a culture of compliance within organizations. Known for attention to detail, strong ethical standards, and a proactive approach to problem-solving.
Overview
24
years of professional experience
Work History
Camp Bow Wow FranchisingWestminster, CO
Franchise Compliance Coordinator
2019.03 - 2024.06 (5 education.years_Label & 3 education.months_Label)
Job overview
- Reduced franchisee defaults by more than 70% through process design and improvement, resulting in increased efficiency and effectiveness company-wide.
- Drafted and facilitated the execution of legal documents, including the FDD, franchise agreements, renewals, amendments, vendor contracts, warning and default letters, and termination notices, ensuring compliance with regulatory standards and minimizing legal risks.
- Provided legal and compliance support to multiple teams across the organization, including finance, operations, and development, ensuring alignment with company policies and legal requirements.
PNC Global Investment ServicesPhiladelphia, PA
Advertising Compliance Analyst
06.2005 - 11.2008
Job overview
- Held FINRA Series 24, 7, and 63 registrations
- Trained and supervised advertising departments for seven large US-based mutual fund client firms.
Lehigh Valley Financial GroupAllentown, PA
Agency Compliance Officer
08.2002 - 06.2005
Job overview
- Held FINRA Series 24, 7, and 63 registrations, along with state Life, Accident, and Health insurance licenses
- Supervised a sales force of 80-100 financial sales representatives, overseeing firm and regulatory training, trade suitability reviews, and office inspections.
- Streamlined new business processes to enhance sales and operational efficiencies by more than 30%.
Lehigh Valley Wealth ManagementAllentown, PA
Registered Service Rep
03.2000 - 08.2002
Job overview
- Held FINRA Series 7 and 63 registrations, along with state Life, Accident, and Health insurance licenses
- Managed client services for a high-traffic investment and insurance practice, ensuring exceptional customer support and satisfaction.
Education
Liberty UniversityLynchburg, VA
Certificate in Paralegal Studies
09.2023 - 03.2024
Cedar Crest CollegeAllentown, PA
Bachelor of Science from Business Administration / Finance
01.2004
University Overview
- cum laude graduate
Skills
- Legal Compliance
- Regulatory Compliance
- Legal Document Drafting
- Legal Research
- Contract Administration
- Risk Management
- Policy Development
- Process Design/Improvement
- Stakeholder Communications
- Training and Education
- Relationship Management
- DocuSign, FranConnect, CertFocus
Timeline
Liberty University
Certificate in Paralegal Studies
09.2023 - 03.2024
Franchise Compliance Coordinator
Camp Bow Wow Franchising
2019.03 - 2024.06 (5 education.years_Label & 3 education.months_Label)
Advertising Compliance Analyst
PNC Global Investment Services
06.2005 - 11.2008
Agency Compliance Officer
Lehigh Valley Financial Group
08.2002 - 06.2005
Registered Service Rep
Lehigh Valley Wealth Management
03.2000 - 08.2002
Cedar Crest College
Bachelor of Science from Business Administration / Finance