Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
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Jamie Hope

Jamie Hope

Mckenzie,Tennessee

Summary

Enthusiastic in Sales and Customer Service with expertise in communication and negotiating. A Soccer coach currently pursuing his coaching badges with the US soccer federation. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring, with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Associate

Sainsburys
01.2021 - 01.2024
  • Developed strong rapport with customers and created positive impression of business.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.

Soccer Coach

Self Employed
07.2022 - 12.2023
  • Engaged parents, players and staff to maintain open, constructive communications.
  • Developed relationships with clients to provide ongoing support and encouragement.

Cleaner

Bethel University College Of Public Service - Online
11.2022 - Current
  • Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Labourer

Adstyles
04.2022 - 07.2022
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Gained strong leadership skills by managing projects from start to finish.

Barista

Starbucks, Barista
05.2019 - 09.2019
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

No Degree - Sports Management

Bethel University
Mckenzie, TN
05.2025

No Degree - Diploma in Sports Science

Hampton & Richmond Borough FC
Hampton, London
07.2020

High School Diploma -

Hampton High School
Hampton, London
06.2018

Skills

  • Confidence
  • Customer Relations
  • Multitasking
  • Friendly, Positive Attitude
  • Customer Service
  • Project Planning

Accomplishments

  • Successfully created own coaching business
  • Was head boy of school
  • Won Vanarama National League Young Player of the month as was in running for young player of the year until COVID stopped the league.
  • Self funded through University through working multiple jobs as well as balancing a high GPA as well as competing in Soccer

Additional Information

My Background:

I was born in Perth, Western Australia and eventually moved to the UK with my family. I lived in London from 2014 to 2021 where I completed schooling as well as worked in many different fields of work compared to other people of my age. I eventually got the offer to pursue Soccer in the USA at Bethel University and the chance to get a degree in Sports Management which I am currently pursuing. Having to move around the world multiple times by myself as well as with family has made me adaptable to new challenges and tasks and has made me a confident young man who doesn't shy away from tasks with the capability of getting the work done at a high level, and is something I believe every employer I have worked with would all agree with and is something I believe potential employers would love to have at their business.

Certification

  • Burnley FC Academy
  • Hampton & Richmond Brough FC
  • Bedfont Sports FC
  • Chertsey Town FC
  • Bethel University (Tennessee)

Timeline

Cleaner

Bethel University College Of Public Service - Online
11.2022 - Current

Soccer Coach

Self Employed
07.2022 - 12.2023

Labourer

Adstyles
04.2022 - 07.2022

Store Associate

Sainsburys
01.2021 - 01.2024

Barista

Starbucks, Barista
05.2019 - 09.2019

No Degree - Sports Management

Bethel University

No Degree - Diploma in Sports Science

Hampton & Richmond Borough FC

High School Diploma -

Hampton High School
Jamie Hope