Jamie Horne
Troy,NY
Summary
Detail-oriented healthcare professional with expertise in patient care and customer service. Known for strong time management and adaptability, effectively contributing to patient comfort and safety through compassionate medical practices.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Phlebotomist
Community Care Physicians
Clifton Park, NY
08.2025 - Current
- Collected blood samples using venipuncture techniques while adhering to safety protocols
- Maintained cleanliness and organization of phlebotomy equipment and workspaces
- Assisted patients in understanding procedures, ensuring comfort and compliance during sample collection
- Processed laboratory requisitions accurately to facilitate timely testing and results reporting
Hair Stylist
Celebrities Barbershop
Albany, NY
02.2023 - 08.2024
- Delivered exceptional haircut and styling services to a diverse clientele.
- Collaborated with team members to maintain high standards of cleanliness and organization in the barbershop.
- Utilized advanced hair cutting techniques and tools to achieve desired customer outcomes.
- Engaged with clients to provide personalized consultations, ensuring satisfaction with services rendered.
- Managed appointment scheduling efficiently, optimizing workflow during peak hours.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Home Health Aide
Private Duty Home Care
Albany, NY
09.2021 - 02.2024
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted with medication administration, maintaining compliance with prescribed health plans.
- Developed strong relationships with clients and families, fostering trust and open communication.
- Monitored client health status, documenting changes for healthcare professionals' review.
- Coordinated transportation to medical appointments, enhancing access to necessary healthcare services.
Inventory Specialist
McCollister's
Albany, NY
10.2019 - 12.2021
- Oversaw inventory management processes, ensuring accurate stock levels and timely replenishment.
- Streamlined inventory tracking systems, enhancing data accuracy and reducing discrepancies.
- Trained and mentored junior staff on inventory control best practices and software utilization.
- Implemented process improvements that increased efficiency in order fulfillment and stock audits.
- Conducted regular audits to maintain compliance with company standards and safety regulations.
- Analyzed inventory data to identify trends, informing purchasing decisions and optimizing stock variety.
Regents Specialist
Nys Dept of Education
09.2006 - 06.2015
- Developed and implemented educational programs aligning with state standards.
- Prepared, packaged, and labeled Nys exams
- Analyzed data to evaluate program performance and drive continuous improvement initiatives.
- Provided training and support to educators on new instructional strategies and assessment tools.
- Sorted exams in eight different languages
- Answered phones regarding shipments
School Bus Driver
Durham School Bus Services
Albany, NY
09.2006 - 06.2015
- Ensured student safety during transportation by adhering to all traffic regulations and safety protocols.
- Conducted pre-trip inspections of vehicles to maintain operational readiness and compliance with safety standards.
- Collaborated with school administration to develop efficient bus routes, optimizing time and resource allocation.
- Monitored student behavior on buses, implementing corrective measures to promote a safe and respectful environment.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Education
High School Diploma -
Albany High School
Albany, NYSkills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- time management
- Adaptability
- Customer service
- Microsoft Excel
- Strong work ethic
- Team leader
- Organization
Certification
- PT - Phlebotomy Technician
- Certified Pca
Timeline
Phlebotomist
Community Care Physicians
08.2025 - Current
Hair Stylist
Celebrities Barbershop
02.2023 - 08.2024
Home Health Aide
Private Duty Home Care
09.2021 - 02.2024
Inventory Specialist
McCollister's
10.2019 - 12.2021
Regents Specialist
Nys Dept of Education
09.2006 - 06.2015
School Bus Driver
Durham School Bus Services
09.2006 - 06.2015
High School Diploma -
Albany High School