Jamie Hydo
Lincoln,NE
Summary
Dedicated professional with a strong work ethic and integrity. Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Detail-oriented and adept at maintaining clean and organized workspace.
Overview
9
9
years of professional experience
Work History
Dental Lab Technician
Precision Aesthetics Dental
02.2025 - Current
- Maintain equipment and tools to ensure optimal performance and safety standards.
- Fabricate stone models from dental impressions.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
Customer Service Associate
Walmart
02.2022 - 08.2024
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Processed transactions efficiently, maintaining cash register accuracy and customer satisfaction.
- Trained new associates on company policies, enhancing team productivity and service quality.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed financial transactions for customers such as check cashing, money orders, money transfers, etc.
Self Checkout Host/Customer Service Associate
Walmart
05.2016 - 03.2021
- Assisted customers with self-checkout processes, ensuring smooth transactions and positive shopping experiences.
- Monitored self-checkout stations for operational efficiency, troubleshooting technical issues as they arose.
- Trained new team members on self-checkout procedures and customer service best practices.
- Implemented process improvements that enhanced checkout speed and reduced customer wait times.
- Held a secondary position at customer service processing returns and financial transactions such as check cashing, bill pay, and money transfers.
Education
Associate of Applied Science - Business Administration
Southeast Community College
Lincoln, Nebraska, NE03-2018
High School Diploma -
Lincoln Northeast High School
Lincoln, NE06-2007
Skills
- Work ethic and integrity
- Time management skills
- Customer service excellence
- Written and verbal communication
- Cash management and handling
Timeline
Dental Lab Technician
Precision Aesthetics Dental
02.2025 - Current
Customer Service Associate
Walmart
02.2022 - 08.2024
Self Checkout Host/Customer Service Associate
Walmart
05.2016 - 03.2021
Associate of Applied Science - Business Administration
Southeast Community College
High School Diploma -
Lincoln Northeast High School