Jamie Irons
Divine Home Care
Chicago,IL
19
years of professional experience
Motivated and skilled professional with a background in Business Supervisory/ Management, specializing in Security and Surveillance. Possesses a versatile skill set encompassing both technical expertise and interpersonal communication. Eager to contribute to projects and meet organizational objectives with a fresh perspective and proactive approach. Known for exceptional team collaboration and problem-solving abilities, with a commitment to continuous growth and success in dynamic environments.
Work History
Home Care Aide
1 Year 7 Months- Provided compassionate personal care and support to clients, promoting dignity and independence.
- Assisted with daily living activities, ensuring client comfort and safety in their home environment.
- Administered prescribed medications accurately and monitored clients for adverse reactions.
- Developed individualized care plans in collaboration with healthcare professionals to meet client needs.
Field Supervisor/Operations Manager
5 Years 11 Months- Field Supervisor:
- Supervised 26 sites, ensuring compliance with uniform standards and assigned duties.
- Conducted regular checks to ensure guards were attentive and on post.
- Operation Manager:
- Managed a team of 130 guards, handling scheduling, payroll, and recruitment.
- Strategically placed guards at various sites to optimize security coverage.
Supervisor
8 Years 4 Months- Oversaw daily operations for a team of 25+ guards, ensuring efficient workflow and adherence to protocols.
- Maintained meticulous records and managed scheduling responsibilities.
- Provided high-level customer service and fostered teamwork to align with organizational values.
- Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer
- Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
Customer Service Representative/Supervisor
8 Years 11 Months- Directed cashier operations and provided assistance to customers with purchases and returns.
- Demonstrated commitment to excellent customer service and store cleanliness.
Education
Diploma
Skills
Skilled Professional in Business Supervisory/Management with a demonstrated history of working in Security and Surveillance. With a foundation in both hard and soft
transferable skills
ready to contribute to projects and execute outlined expectations.
Timeline
Home Care Aide
Divine Home Care
01.2025 - CurrentRead More
Field Supervisor/Operations Manager
Prudential Defense
02.2020 - 01.2026Read More
Supervisor
Securitas Security
10.2011 - 02.2020Read More
Customer Service Representative/Supervisor
Walmart
10.2007 - 09.2016Read More
South Shore High School
Diploma
Read More