Monitored industry standards and trends to identify opportunities for improvement
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues
Managed day-to-day business operations
Kept all building areas and equipment functional and well-organized to promote business performance
Fostered strong professional network and partnership building skills to connect with quality leads
Assessed income and expenses and adapted plans to improve profit levels
Generated leads to meet and exceed revenue goals by recruiting new clients.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Prepared annual budgets with controls to prevent overages.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Consulted with customers to assess needs and propose optimal solutions.
Director of Personal Care Services
LifeSpring Home Care
Norman, Oklahoma
10.2022 - 04.2023
Developed and implemented effective strategies to increase client satisfaction, develop
customer loyalty and improve operational efficiency
Monitored office workflow and administrative processes to keep operations running
smoothly
Worked closely with organizational leadership and board of directors to guide operational
strategy
Remained composed and highly professional in fast-paced and constantly changing
environment, effectively managing challenging situations and difficult individuals to achieve
goals
Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs
Developed detailed plans based on broad guidance and direction
Maintained professional demeanor by staying calm when addressing unhappy or angry
customers.
LPN Office Nurse
Urology Centers of Oklahoma
Oklahoma City, Oklahoma
05.2007 - 02.2017
Supplied compassionate and attentive care to elderly patients in their homes
Assessed patient health status based upon presented symptoms and directed patient to
proper level of care or acceptable alternative venue
Reinforced health education, counseling and advice to patients and families and assessed
patient educational needs, prioritized patient learning needs, found barriers to learning and
used educational tools to encourage non-adherent patients
Tracked, reviewed and monitored diagnostic test results and assisted in management of
patient care between visits
Clearly and thoroughly explained diagnoses, treatment options and procedures to patients
and loved ones, checking in to verify understanding
Collaborated with multidisciplinary team to conduct successful treatment plans for diverse
acute and chronic conditions
Delivered emotional support to patients and families during challenging times
Evaluated patient histories, complaints, and current symptoms
Reviewed patient history to verify conditions and current medications.
LPN Hospice Case Manager
Loving Care Home Health & Hospice - Home Health LPN, America Technology Center
Oklahoma, Wayne, OK
06.2004 - 05.2007
Maintained compliance with state regulations on home health care services
Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation
Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse
Collaborated with multidisciplinary team to conduct successful treatment plans for diverse acute and chronic conditions
Educated patients and families on disease processes, medications and treatments
Assessed patients' health status and developed individualized care plans to suit needs
Reviewed patient history to verify conditions and current medications.
Skills
Meticulous
Organized
Microsoft Word, Excel, Adobe
Proficient written communication
Superb Communication Skills
Strong Research Skills
Extensive knowledge in healthcare
20 year Nursing Career
Excellent ability to retain
Information quickly by memory
Smart Paralegal knowledgeable in practice area with extensive medical knowledge Drafts legal
Documents and files, coordinating with clients and courts to build strong legal cases Driven
Professional supporting legal professionals with continuous energy Completed 12 month self-paced Introduction to Paralegalism course in 5 months
Legal Document Preparation
Legal Compliance
Court Policies and Programs
Interviewing Clients
Organizational Efficiency
Client Service and Support
Confidentiality Understanding
Administrative Support
Client Billing
Westlaw and LexisNexis
Client Relations
Legal Research and Writing
Meeting Preparation
Legal Processes
Meticulous
Exceptional Telephone Etiquette
Court Document Filing
Advanced Word Processing
Legal and Court Processes
Review of Pleadings
Legal Document Reviewing
Research Facts
MS Office Proficiency
Conducting Intakes
Assisting Legal Professionals
Scheduling
Affiliations
Professional Development: , Team Management Maintaining Compliance with Oklahoma
State Department of Health and Nurse Practice Act Mid-America Technology Center
Additional Information
Wayne, , OK 06/2004 Licensed Practical Nurse in Practical Nursing : Practical Nursing Awarded Excellence in Clinical Assessment from Purcell Municipal Hospital Emergency Department. 3.79 GPA Extracurricular Activities: Health Occupations Students of America Member for local chapter. additional information ACCOMPLISHMENTS , Conover Credential Workplace Readiness Job Keeping Certificate Conover Credential Workplace Readiness Exceptional Ratings in Attitude, Communication, Planning/Organization, Critical Thinking, Interpersonal/Social Skills, Teamwork, Professionalism, and Media Rules Award of Excellence in Clinical Assessment from Purcell Municipal Hospital First Place in Job Interviewing Skills at HOSA State Convention .
Education
Certified Paralegal - Paralegalism
Mid-America Technology Center
Wayne, OK
2023.08 - 2024.01
Home Care Administrator - Administration Healthcare
Moore/Norman Technology Center
Oklahoma City, OK
2023.01 - 2023.06
Vocational - Nursing Jurisprudence
Moore Norman Technology Center - Norman
Norman, OK
2023.06 - 2023.06
Licensed Practical Nurse - Practical Nursing
Mid-America Technology Center
Wayne, OK
2003.08 - 2004.06
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work Preference
Work Type
Full TimePart TimeContract Work
Location Preference
RemoteOn-SiteHybrid
Important To Me
Company CultureCareer advancementWork-life balanceWork from home optionPersonal development programsHealthcare benefits
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Microsoft officice
Microsoft Excel
Adobe Acrobat
Docusign
Certification
[Area of certification] Training - [Timeframe]
Timeline
Certified Paralegal - Paralegalism
Mid-America Technology Center
2023.08 - 2024.01
Vocational - Nursing Jurisprudence
Moore Norman Technology Center - Norman
2023.06 - 2023.06
Home Care Administrator - Administration Healthcare
Moore/Norman Technology Center
2023.01 - 2023.06
Director of Personal Care Services
LifeSpring Home Care
10.2022 - 04.2023
Owner/Operator
Twisted Sisters Yoga, Yoga Studio
02.2017 - Current
LPN Office Nurse
Urology Centers of Oklahoma
05.2007 - 02.2017
LPN Hospice Case Manager
Loving Care Home Health & Hospice - Home Health LPN, America Technology Center
Owner/Operator Yoga Studio at Twisted Sisters Yoga, Fitness And Body SculptingOwner/Operator Yoga Studio at Twisted Sisters Yoga, Fitness And Body Sculpting
Yoga teacher/ Yoga therapist at Yoga studio “Yoga for everyone”/ Yoga and Yumeiho InstituteYoga teacher/ Yoga therapist at Yoga studio “Yoga for everyone”/ Yoga and Yumeiho Institute