Jamie Kelley
Locust Grove,GA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Program Associate
The Nsoro Educational Foundation
Atlanta, GA
12.2018 - Current
- Reviewed all departmental materials, correcting errors and making sure documents were ready for publication.
- Created and updated records and files to maintain document compliance.
- Managed records for all programs and kept meticulous notes in the system regarding changes and plan alterations.
- Conducted research and analyzed data to inform program decisions.
- Prepared written and formatted documents and reports.
- Assisted with planning and coordinating day-to-day and special program activities.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Life Skills Coach
Carrie Steele Pitts Home
02.2021 - Current
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to youth in the foster care system.
- Supported foster youths in building multi-faceted skills to promote independence and self-confidence.
- Educated clients about important nutritional habits and how to plan healthy meals.
- Maintained detailed, confidential client files.
- Facilitated sessions virtually.
- Facilitated communication between youths and other service providers.
Ambassador
Center Actionable & Real Solutions
04.2022 - Current
- The aim of this work is to drastically change the systemic challenges that youth—specifically older or “transition-age” youth (TAY) of color—who are or have been involved with the foster care system experience.
- Identify structural challenges.
- Create anti-racist policies.
- Disrupt and replace harmful narratives.
- Developed and maintained extensive network of community contacts, resulting in increased visibility
Youth Advisor Council
Amerigroup
09.2022 - Current
- Share the issues and concerns of foster youth statewide.
- Plan outreach events and service projects in their community.
- Gain valuable leadership and service experience.
- Learn about public health policies and meet health professionals.
- Set a yearly plan to reach their goals.
- Spark conversations among young people across the state.
- Provided guidance and advice to youth, supporting the navigation of diverse personal and social issues.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
Hilton Evaluation Advisory Board
Child Trends
08.2023 - Current
- Provided guidance and leadership on strategic planning initiatives and organizational development.
- Served as advocate and ambassador for the organization by fully engaging, identifying, and securing resources and partnerships to advance the mission.
- Developed and implemented strategies to drive organizational growth and development.
- Established and maintained relationships with key stakeholders to facilitate short- and long-term success.
- Introduced new methods, practices, and systems to reduce turnaround time.
Education
Bachelor of Science - Human Development & Aging Services
Georgia Gwinnett College
Lawrenceville05.2021
High School Diploma -
Benjamin E. Mays HS
05.2015
Skills
- Operations support
- Cultural Competency
- Youth Advocacy
- Fundraising Mindset
- Child Welfare
- Administrative tasks
- Strategic planning and analysis
- Database Management
- Problem-solving
- Research
- Social media sites
Accomplishments
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Database Maintenance
- Assisted in the managing of the company database and verified, edited and modified members’ information.Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Timeline
Hilton Evaluation Advisory Board
Child Trends
08.2023 - Current
Youth Advisor Council
Amerigroup
09.2022 - Current
Ambassador
Center Actionable & Real Solutions
04.2022 - Current
Life Skills Coach
Carrie Steele Pitts Home
02.2021 - Current
Program Associate
The Nsoro Educational Foundation
12.2018 - Current
Bachelor of Science - Human Development & Aging Services
Georgia Gwinnett College
High School Diploma -
Benjamin E. Mays HS