Jamie Kelly
Richfield,UT
Summary
Results-driven office manager with a strong focus on financial reporting, data entry, and inventory management. Proven ability to streamline operations and enhance workflow for optimal organizational efficiency.
Overview
16
16
years of professional experience
Work History
Office Manager
Taurus Salt
Salina, Utah
10.2019 - Current
- Managed daily office operations to ensure smooth workflow and efficiency.
- Oversaw inventory management and ordered supplies for the office.
- Maintained communication with vendors to support procurement processes.
- Implemented filing systems to organize documents and improve accessibility.
- Developed and implemented departmental policies and standards with management to streamline internal processes.
- Recruited, interviewed and selected employees to fill vacant roles.
- Interpreted and explained work procedures and policies to brief staff.
- Processed invoices to ensure timely payments and maintain vendor relationships. and payments using accounting software.
- Maintained financial records and documentation for audits, ensuring compliance and accuracy.
- Communicated with vendors to resolve billing discrepancies efficiently.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Supported month-end closing procedures by preparing journal entries.
- Conducted data entry for accounts payable and receivable transactions.
- Prepared financial reports for management review and decision-making.
- Reconciled bank accounts on a regular basis.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Responded to customer inquiries regarding billing and payment status. from customers regarding their billing or payment status.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Assisted with payroll processing by entering employee hours into the system.
- Assigned codes to invoices for efficient record-keeping. to maintain organized and accurate records.
- Assigned codes to invoices for efficient record-keeping. to maintain organized and accurate records.
Office Manager
Redmond Minerals, INC
Redmond, Utah
10.2019 - 08.2028
- Streamlined daily office operations to enhance workflow and efficiency.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Developed office policies that improved productivity and employee satisfaction.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw inventory management and ordered supplies to ensure optimal office function.
- Ensured adequate inventory by sourcing and ordering supplies efficiently. and equipment to maintain adequate inventory levels.
- Maintained vendor communications to streamline procurement processes.
- Assisted in budget preparation by tracking expenses and managing invoices.
- Tracked invoices and payments to ensure accuracy in accounts receivable and payable.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Implemented filing systems to organize documents and improve accessibility.
- Examined files for accuracy and completeness to provide requested information. and records to obtain information and respond to requests.
- Coded and entered daily invoices with in-house accounting software.
- Provided administrative support to management team including preparing reports and presentations.
- Maintained confidential records relating to personnel matters.
- Developed communication strategies to enhance collaboration between departments.
Customer Service
Jula Taylor/ State Liquor Store
Richfield, UT
01.2014 - 11.2019
- Supervised cashier team to enhance transaction processing and elevate customer service.
- Supervised cashier team, ensuring efficient transaction processing and customer service.
- Trained new cashiers on register operations and company policies.
- Resolved customer complaints to improve customer satisfaction and loyalty.
- Implemented best practices for inventory management to minimize stock discrepancies.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Welcomed customers upon entry to the store and responded to requests for information.
- Counted cash tills at the start of each shift for beginning of shift with start money and balanced and reconciled register at end of shift.
Pet Store Clerk
Pets N' Stuff
Richfield, UT
01.2013 - 10.2018
- Assisted customers in selecting appropriate pet supplies and products.
- Greeted customers and provided assistance with selecting pet food, accessories, and supplies.
- Educated customers on pet care tips and highlighted product benefits tailored to various animals.
- Operated cash register to process transactions and address customer inquiries efficiently.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Managed inventory by restocking shelves and organizing merchandise displays to enhance product visibility.
- Maintained cleanliness of the store environment to ensure a pleasant shopping experience.
- Provided care for animals, including feeding, grooming, and cleaning habitats.
- Adhered to safety regulations when handling live animals such as reptiles, birds, fish.
- Monitored expiration dates on pet food products.
- Answered phone calls from customers inquiring about products, services, and store policies.
- Resolved customer complaints in a professional manner while adhering to company policy.
Education
High School Diploma -
Frazier Mountain High School
Frazier Park, CA07-2000
Some College (No Degree) - Animal Science
Penn Foster Career School
Scranton, PA08-2026
Skills
- Office management
- Inventory management
- Budget management
- Customer service
- Team leadership
- Customer service
- Data entry
Affiliations
- I have my own hobby farm.
- I love being around people and animals.
- I love the outdoors.
Timeline
Office Manager
Taurus Salt
10.2019 - Current
Office Manager
Redmond Minerals, INC
10.2019 - 08.2028
Customer Service
Jula Taylor/ State Liquor Store
01.2014 - 11.2019
Pet Store Clerk
Pets N' Stuff
01.2013 - 10.2018
High School Diploma -
Frazier Mountain High School
Some College (No Degree) - Animal Science
Penn Foster Career School