Jamie Korous

Experienced Manager adept at orchestrating the continuous daily operations of a high-volume Immigration Court, supporting both the Court Administrator and seventeen Immigration Judges. Successfully oversee a team of fourteen legal assistants, guiding their performance, setting strategic goals, and ensuring optimal productivity. Known for sound judgment in prioritizing assignments and fostering a supportive work environment, resulting in exceptional team performance and stakeholder satisfaction. Proven track record of building and maintaining strong collaborative relationships with key stakeholders, including judges, court personnel, DHS, and client courts. Trusted with handling confidential and sensitive matters with the utmost discretion and professionalism.

Provide technical supervision to staff in locating, generating, organizing, assembling, cross- referencing, and providing required case information to Immigration Judges.

• Supervise staff in the performance of a wide variety of administrative tasks related to immigration court proceedings that affect operations and stakeholder relations.
• Manage a team of legal administrative assistants in identifying, assessing, and improving courtroom activities to ensure court efficiency.
• Create a detailed on-boarding plan for new hires and discuss performance expectations.
• Plan work to be accomplished by staff, set and adjust short-term priorities, and prepares schedules for completion of work.
• Interpret and apply knowledge of legal statutes, codes, regulations, administrative guidelines, and policy affecting operations of the court.
• Manage, schedule and oversee dockets compiled of detained and non-detained cases from Immigration Courts across the country for 16 Immigration Judges.
• Prioritize and set deadlines; develop and communicate work expectations; develop performance plans and evaluates performance.
• Assign and monitors employees work product for maximum accuracy and efficiency, while ensuring staff maintains high quality and performance.
• Provide oversight of daily court operations, processes, and procedures to the Court Administrator and Assistant Chief Immigration Judge (ACIJ).

Temporary promotion to Court Administrator. In this role I was able to bring prior experience in leadership by supporting the Assistant Chief Immigration Judge with managing the courts operational needs and docket management. I was tasked with addressing the challenges of virtual proceedings and a significant asylum backlog, I excel in overseeing the docket management for seventeen Immigration Judges with precision and efficiency. Skilled in evaluating priorities and organizing dockets, I ensure optimal workflow and case management. I was trusted with supervising a management team, providing counsel, and implementing disciplinary actions when necessary. I am proficient in conducting interviews, selecting candidates, and fostering collaborative relationships with key stakeholders. I take pride in handling confidential and sensitive issues with discretion and professionalism, contributing to the court's success.

• Generated and reviewed OCIJ and CA reports to make corrective actions and process improvements.
• Familiar with court technology systems, improving efficiency in document filing and retrieval operations for all parties involved in cases.
• Improved employee and court satisfaction through application of superior conflict resolution and problem-solving skills.
• Oversaw facility maintenance projects to ensure an optimal work environment for court employees and visitors alike.
• Coordinated with human resources department to handle a variety of payroll and personnel instances.
• Developed strong relationships with judges, attorneys, and DHS points of contact to foster a collaborative working environment.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and evaluated quality step increases and GS promotions for staff.
• Enhanced staff performance through ongoing professional development opportunities and targeted training initiatives.
• Maintained a high level of security within the courthouse by collaborating with law enforcement personnel on safety protocols.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Oversaw docket scheduling
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Implemented innovative case management SOP, aiming to reduce backlog and faster case processing times.

I directly supported the Superior Court Administrator with highly complex, administrative and supervisory duties in relation to the daily operations of ten Superior Court Judges and seven Senior Judges for Cobb County I was responsible for monitoring the performance of various court programs to ensure efficiency for their established goals and compliance with court policy and procedures. I evaluated ongoing development and management of the following programs: court services, alternative dispute resolution mediation, child support services, Accountability Courts, financial and budget development, strategic planning, human resources, information technology, security, facilities management, capital planning, public relations, and other divisions or staff as required. I established collaborative relationships with the judges, court personnel, state and county officials, attorneys, clerks, sheriffs' offices, community partners and the public. In this role I was entrusted with confidential and highly sensitive issues.

As a victim advocate I provided specialized victim advocacy to victims of sexual assault and Human Trafficking which included case management, victim and witness trial management. In addition to helping victims navigate the criminal justice system, one of my greatest achievements was my role in the Sexual Assault Justice Initiative. I collected and synthesized data of all sexual assaults in Cobb County, for current and future data analysis to display the need and purpose of current and future grant funds. With this data I was able to create a data tracking system that is utilized through a collaborative agreement with the DA's Office, local law enforcement agencies, and community partners to determine gaps in service, opportunities for improved response to victims, and to determine reasoning in case attrition.

Under the direction of the Jefferson County District Attorney and the Federal Sexual Assault Kit Initiative the following duties were performed:

• Facilitated a county wide inventory of sexual assault kits that have never been accounted for and have become cold cases.
• Converted data into actionable insights to determine under reporting and case attrition.
• Through an MDT collaboration with local law enforcement, the DA's Office and community partners we developed protocol for how to manage the collection and storage of sexual assault kits.
• Developed a data set to enter into the Combined DNA Index System (CODIS) on all sexual assault kits to be reviewed by the DA, Alabama Department of Forensic Science (ADFS), and appropriate law enforcement agency for potential prosecution of cold cases.

I provided specialized assistance to victims of sexual assault, witnesses and law enforcement management through coordinating actions for trial, case management, criminal justice information, and facilitating use of resources and community services.

• Coordinated victims and witnesses for hearings and attended court in support of victims and witnesses such as; bond hearings, probable cause, motions, revocations, trial, pleas, sentencing hearings.
  
• Maintained contact with victims and witnesses throughout the course of their cases; advised victims and witnesses regularly on the status of their cases.
  Provided support with victims concerning physical well-being, emotional stability, and victim rights.
  
• Contacted victims to extend services and provide referrals to the appropriate community resource and social service agencies, based on the victim's needs.