25
Hi, I’m
Jamie Koster
Bay,AR
Summary
I am a 45 year old single grandmother and need a better paying job. I currently work for the Republicuuan National Committee and feel I can do better for myself and my family.
Overview
3
Work History
SelfBay, AR
Cosmetologist
03.1997 - Current
Job overview
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained client treatment records and designed long-term care programs for return customers.
Jessica SouthardBay, AR
Prom Manager
10.2011 - 02.2018
Job overview
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Directed staff and managed annual capital budget.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Prepared and recommended long-range plans for development of department personnel.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
Loggins Logistics,llcJonesboro, AR
Data Entry/dispatch
08.2015 - 07.2016
Job overview
- Audited data to verify accuracy, quality and compliance audits with standards.
- Maintained audit documentation, identified issues and individuals involved, and noted corrective actions taken.
- Articulated audit findings through audit reports written for specific audiences.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
Delta Technical InstituteMarked Tree, AR
Cosmetology License from Permanent Cosmetics And Tattooing
08.1996
The Academies At Jonesboro High SchoolJonesboro, AR
Diploma from General Studies
05.1995
Skills
- Manicures and Pedicures
- Problem Anticipation and Resolution
- Clipper and Trimmer Operation
- Memorization Techniques
Timeline
Data Entry/dispatch
Loggins Logistics,llc
08.2015 - 07.2016
Prom Manager
Jessica Southard
10.2011 - 02.2018
Cosmetologist
Self
03.1997 - Current
Delta Technical Institute
Cosmetology License from Permanent Cosmetics And Tattooing
The Academies At Jonesboro High School
Diploma from General Studies
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