Jamie Kundinger
Arpin ,WI
Summary
Healthcare professional with extensive experience at Heartland Hospice, excelling in patient care coordination and operational efficiency. Proven critical thinking and organizational skills enhance service delivery and patient satisfaction. Successfully implemented follow-up procedures, improving continuity of care and ensuring compliance with regulations. Committed to advocating for patients' rights and needs.
Overview
9
9
years of professional experience
Work History
Heartland Hospice Patient Care Coordinator
Gentiva
09.2024 - Current
- Coordinated patient scheduling and enhancing operational efficiency. Coordinating with interdisciplinary team patients, and families to ensure the patients physical, emotional, and spiritual needs are meet.
- Managed patient inquiries and provided information on services, ensuring clear communication.
- Assisted healthcare providers with documentation and record management for accurate patient records.
- Implemented follow-up procedures for patient care, improving continuity of service delivery.
- Facilitating communications between caregivers with admissions and referrals ensuring all guidelines aligns with patients wishes.
- Problem-solving and address issues that arise.
- Ensure that care is delivered according to regulations and patients's stated wish with CMS guidance.
Hospice Registered Nurse Case Manager
Promedica/Gentiva
09.2022 - 10.2024
- Coordinated comprehensive care plans for patients, ensuring adherence to individualized treatment goals.
- Conducted regular patient assessments to evaluate health status and identify emerging needs.
- Collaborated with interdisciplinary teams to optimize patient outcomes and enhance service delivery.
- Educated patients and families on disease management, medication administration, and end-of-life care options.
- Advocated for patients' rights, addressing concerns related to care quality and access to services.
- Facilitated communication between healthcare providers, patients, and families to ensure cohesive care transitions.
Director of Nursing
Stevens Point Health Services, Long Term Care, North Shore
08.2018 - 09.2022
- Led nursing staff to enhance patient care quality and compliance with health regulations.
- Developed and implemented training programs to improve clinical skills and operational efficiency.
- Collaborated with interdisciplinary teams to create individualized care plans for residents as well as in charge of Physician rounding with Medical Director and wound specialist.
- Oversaw medication management procedures, ensuring adherence to safety protocols and regulatory standards.
- immunization records for patients including maintains current immunizations, Infection control nurse evaluated and allocated policies with CMS and CDC guidelines.
- Mentored nursing supervisors, fostering leadership development and enhancing team performance.
Assistant Director of Nursing
Atruim Health Care/Stevens Point Health Services
05.2016 - 08.2018
- Developed and implemented nursing protocols to enhance patient care quality.
- Led interdisciplinary team meetings to streamline communication and improve operational efficiency.
- Mentored nursing staff, fostering professional development and enhancing clinical skills.
- Coordinated staffing schedules to ensure optimal nurse-to-patient ratios and coverage.
- Conducted performance evaluations for nursing staff, promoting accountability and continuous improvement initiatives.
Education
Associate of Science - Register Nurse
Mid-State Technical College
Wisconsin Rapids, WI05-2014
Associate of Science - Licensed Practical Nurse
Mid-State Technical College
Wisconsin Rapids, WI12-2013
CNA Certificate - Certified Nursing Assistant
Mid-State Technical College
Marshfield, WI08-1995
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Customer service
- Patient relations
- Attention to detail
- Patient care coordination
Timeline
Heartland Hospice Patient Care Coordinator
Gentiva
09.2024 - Current
Hospice Registered Nurse Case Manager
Promedica/Gentiva
09.2022 - 10.2024
Director of Nursing
Stevens Point Health Services, Long Term Care, North Shore
08.2018 - 09.2022
Assistant Director of Nursing
Atruim Health Care/Stevens Point Health Services
05.2016 - 08.2018
Associate of Science - Register Nurse
Mid-State Technical College
Associate of Science - Licensed Practical Nurse
Mid-State Technical College
CNA Certificate - Certified Nursing Assistant
Mid-State Technical College