Jamie Lastra
Phoenix ,AZ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Ready to learn, Up for new opportunities.
Overview
5
5
years of professional experience
Work History
Cleaner
Self Employed Services
Phoenix, AZ
06.2024 - Current
- A Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
- Operated and sanitized kitchen and food preparation equipment.
Delivery Driver
DoorDash
Scottsdale, AZ
08.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Fast Food Cashier
Jack in the Box
Phoenix, AZ
05.2020 - 03.2021
- A Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
- Operated and sanitized kitchen and food preparation equipment.
Education
Glendale Online Academy
Glendale, AZSkills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Efficient cleaning techniques
- Restroom sanitation
- Attention to detail
- Health and safety compliance
- Health and safety regulations
- Crew management
- Verbal and written communication
- Basic maintenance
- Restroom upkeep
- Sanitization procedures
- Customer Service
- Money Handling
- Time Management
- Mannerism
- Work orders
- Listening and comprehension
- Cash handling expertise
- Food safety standards
- Cooking
- Food preparation
- Drive-thru operations
- Kitchen support
- Order taking
- Professionalism and courtesy
- Kitchen communication
- Cash handling and management
- Team leadership
- GPS and route planning
- Order picking and processing
- Stocking and inventory
- Food handling
- Safe food handling
- GPS navigation
- Valid Driver's license
Timeline
Cleaner
Self Employed Services
06.2024 - Current
Delivery Driver
DoorDash
08.2021 - 03.2023
Fast Food Cashier
Jack in the Box
05.2020 - 03.2021
Glendale Online Academy