Jamie Lawson
Kingsport,TN
Summary
Results-driven professional with extensive experience at Grace House Ministries, excelling in surveillance monitoring and incident reporting. Proven ability to enhance safety protocols and foster community relations, while effectively training staff in conflict resolution and policy enforcement. Committed to maintaining high standards of security and guest assistance.
I have been in sober living for 3 year. I have been a house mom and understand the need for it. I have been clean for five year and sober for four years. I want to give back to the community that helped me. I want to reach the lost and let them know there is away to a better life. That it can be done ! !
Overview
4
4
years of professional experience
1
1
Certification
Work History
Night Monitor
Grace House Ministries
Kingsport, TN
12.2024 - Current
- Monitored premises to ensure safety and security of residents during nighttime hours.
- Conducted regular inspections to identify potential hazards and address security concerns promptly.
- Assisted residents with emergency situations, providing immediate support and guidance as needed.
- Documented incidents and maintained accurate logs for review by management.
- Engaged with residents to foster a supportive environment, enhancing community relations within the shelter.
- Collaborated with staff to implement safety protocols and improve overall facility security measures.
- Trained new monitors on policies, procedures, and emergency response techniques effectively.
- Strengthened relationships between nighttime staff and residents by maintaining open lines of communication and showing genuine interest in their concerns or suggestions.
- Improved overall safety by conducting regular facility walkthroughs and addressing potential hazards.
- Provided support to fellow night monitors, offering assistance with tasks or sharing information about ongoing facility issues as needed.
- Upheld confidentiality standards when handling sensitive information related to resident conduct or personal matters discussed during nightly interactions.
Kitchen Manager
Beef O'Brady's
Kingsport, TN
01.2022 - 12.2024
- Supervised kitchen operations to ensure compliance with health and safety regulations.
- Trained staff on food preparation techniques and menu items for consistency and quality.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Developed schedules to optimize labor resources while maintaining service standards.
- Monitored food presentation to ensure adherence to brand standards and guest expectations.
- Implemented new recipes that enhanced customer satisfaction and menu diversity.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
GED -
Sullivan South High School
Kingsport, TNSkills
- Surveillance monitoring
- Incident reporting
- Security protocols
- De-escalation techniques
- Guest assistance
- Conflict resolution
- Policy enforcement
- Security awareness
- Staff training experience
- Team performance monitoring
- Guest relations expertise
Certification
CPR
Drug awareness
First Ad
References
* Jane Ann Carico- Sponsor - (423)-276-3223
* Craig Fosester - Friend (423)-430-7657
* Ed Leeson - Church Sponsor(423)-341-0766
Timeline
Night Monitor
Grace House Ministries
12.2024 - Current
Kitchen Manager
Beef O'Brady's
01.2022 - 12.2024
GED -
Sullivan South High School