Jamie-Lee Purcell
South Barre,MA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Always ensuring productivity goals are met. Very eager to learn more knowledge and advance in my career.
Overview
7
7
years of professional experience
Work History
Team Leader of 20+ Employees
TJX Companies
03.2022 - 01.2024
- Managed multiple work orders fast and efficiently
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, maintaining a positive and collaborative work environment.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
General Warehouse Associate
TJX Companies
09.2021 - 03.2022
- Increased warehouse efficiency by implementing effective inventory management and organization strategies.
- Completed order processing for faster customer fulfillment and improved satisfaction rates.
- Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
- Maintained clean work areas by disposing of waste materials properly and organizing storage spaces as needed.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
Apparel Associate
Walmart
08.2020 - 09.2021
- Increased customer satisfaction by assisting with clothing selections and providing personalized fashion advice.
- Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
- Ensured accurate inventory management through regular cycle counts and thorough inspections of incoming shipments.
- Enhanced team performance by collaborating with colleagues to achieve daily sales goals and complete tasks efficiently.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and building rapport with clientele.
- Supported store operations through effective communication with both front-end associates and backroom staff to ensure smooth workflow.
Manager
Dollar Tree
01.2018 - 05.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Stocker / Cashier
Dollar Tree
04.2017 - 01.2018
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Skills
- Team Supervision of 10 employees
- Excellent communication skills
- Computer knowledge
- Works well in fast-paced environments
- Efficient and detail orientated
- Daily Workflow Improvement
- Overseeing Daily Activities
- Problem-Solving
- Goal Setting
- Task Prioritization
- Cash handling
- Handling merchandise
Timeline
Team Leader of 20+ Employees
TJX Companies
03.2022 - 01.2024
General Warehouse Associate
TJX Companies
09.2021 - 03.2022
Apparel Associate
Walmart
08.2020 - 09.2021
Manager
Dollar Tree
01.2018 - 05.2020
Stocker / Cashier
Dollar Tree
04.2017 - 01.2018
Similar Profiles
Emily MinterEmily Minter
Sales Associate at TJ Maxx, TJX CompaniesSales Associate at TJ Maxx, TJX Companies
Sharese BeasleySharese Beasley
Retail Sales Associate at TJ Maxx, TJX CompaniesRetail Sales Associate at TJ Maxx, TJX Companies
Ryan MahanyRyan Mahany
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Erik PonceErik Ponce
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Lori MontiverdiLori Montiverdi
Spanish Teacher/World Language Department Chair at Wachusett Regional SchoolsSpanish Teacher/World Language Department Chair at Wachusett Regional Schools