Reliable and upbeat Project Specialist successful at promoting customer loyalty, satisfaction with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
29
29
years of professional experience
Work History
Project Specialist, Exteriors
Inland Home Improvements
5805 E Sharp Ave Ste: A-5
11.2015 - Current
Improved project efficiency by streamlining processes and implementing time-saving techniques.
Enhanced client satisfaction through effective communication and timely resolution of issues.
Reduced project turnaround time by effectively prioritizing tasks and setting realistic deadlines.
Conducted site inspections to ensure adherence to design specifications and quality standards.
Coordinated with vendors and suppliers for the procurement of materials, maintaining high-quality standards.
Project Specialist
Con-Serv Northwest
10.2008 - 10.2015
Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
Developed and implemented project plans, resulting in successful project execution.
Conducted risk assessments to proactively identify potential issues and implement mitigation strategies.
Window and Door Installer
Specialty Windows
2222 E Mallon Ave Suite 1
03.2004 - 10.2008
Improved customer satisfaction by providing efficient and accurate window and door installations.
Ensured timely project completion by effectively managing time and resources for complex installation projects.
Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
Safeguarded company reputation with thorough post-installation inspections to verify quality workmanship and address any potential issues.
Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
Siding Installation Specialist
Clark Siding & Roofing
04.1995 - 02.2004
Enhanced customer satisfaction by providing efficient and accurate installation services.
Reduced service call-backs by performing thorough system checks after installations.
Streamlined installation processes for improved team productivity and time management.
Collaborated with sales teams to ensure seamless transitions from purchase to installation.
Coordinated with other specialists to troubleshoot complex issues during installations, minimizing downtime for clients.
Provided exceptional customer service through clear communication, timely responses, and professional demeanor during all interactions.
Consistently met or exceeded project deadlines while maintaining high-quality workmanship standards.
Contributed to a positive work environment through proactive problem-solving and collaboration with colleagues.
Stayed up-to-date on industry best practices, incorporating new techniques into daily tasks as appropriate.
Identified opportunities for cost savings during installations without compromising quality or client satisfaction.
Education
High School Diploma -
Riverside High School
Chattaroy, WA
06.1980
Skills
Installation of Soffit & Facia
Various types of siding installation
Framed Window Installation and Individual Glass Units
Window trim work and Wraps
Installation of Exterior, Interior, Sliding Glass Doors
Installation of House addition
Painting/Staining
Framing of Stairs, Decks, and Small Structures
Affiliations
Enjoys Golf, the Outdoors, Camping, Watchin both Professional and College football, and BBQ's with friends and neighbors