Jamie Lewis
Spokane,WA
Summary
Reliable and upbeat Project Specialist successful at promoting customer loyalty, satisfaction with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
29
29
years of professional experience
Work History
Project Specialist, Exteriors
Inland Home Improvements
11.2015 - Current
- Improved project efficiency by streamlining processes and implementing time-saving techniques.
- Enhanced client satisfaction through effective communication and timely resolution of issues.
- Reduced project turnaround time by effectively prioritizing tasks and setting realistic deadlines.
- Conducted site inspections to ensure adherence to design specifications and quality standards.
- Coordinated with vendors and suppliers for the procurement of materials, maintaining high-quality standards.
Project Specialist
Con-Serv Northwest
10.2008 - 10.2015
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Developed and implemented project plans, resulting in successful project execution.
- Conducted risk assessments to proactively identify potential issues and implement mitigation strategies.
Window and Door Installer
Specialty Windows
03.2004 - 10.2008
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Ensured timely project completion by effectively managing time and resources for complex installation projects.
- Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
- Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
- Safeguarded company reputation with thorough post-installation inspections to verify quality workmanship and address any potential issues.
- Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
Siding Installation Specialist
Clark Siding & Roofing
04.1995 - 02.2004
- Enhanced customer satisfaction by providing efficient and accurate installation services.
- Reduced service call-backs by performing thorough system checks after installations.
- Streamlined installation processes for improved team productivity and time management.
- Collaborated with sales teams to ensure seamless transitions from purchase to installation.
- Coordinated with other specialists to troubleshoot complex issues during installations, minimizing downtime for clients.
- Provided exceptional customer service through clear communication, timely responses, and professional demeanor during all interactions.
- Consistently met or exceeded project deadlines while maintaining high-quality workmanship standards.
- Contributed to a positive work environment through proactive problem-solving and collaboration with colleagues.
- Stayed up-to-date on industry best practices, incorporating new techniques into daily tasks as appropriate.
- Identified opportunities for cost savings during installations without compromising quality or client satisfaction.
Education
High School Diploma -
Riverside High School
Chattaroy, WA06.1980
Skills
- Installation of Soffit & Facia
- Various types of siding installation
- Framed Window Installation and Individual Glass Units
- Window trim work and Wraps
- Installation of Exterior, Interior, Sliding Glass Doors
- Installation of House addition
- Painting/Staining
- Framing of Stairs, Decks, and Small Structures
Affiliations
- Enjoys Golf, the Outdoors, Camping, Watchin both Professional and College football, and BBQ's with friends and neighbors
Timeline
Project Specialist, Exteriors
Inland Home Improvements
11.2015 - Current
Project Specialist
Con-Serv Northwest
10.2008 - 10.2015
Window and Door Installer
Specialty Windows
03.2004 - 10.2008
Siding Installation Specialist
Clark Siding & Roofing
04.1995 - 02.2004
High School Diploma -
Riverside High School