Jamie Lezala

I work at the front desk answering calls and scheduling appointments, but I mainly work in the Women's Health Center and general locker room. In there, I clean, set members up with lockers, and wash and fold towels.

In addition to:

• Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
• Checked members into gym by scanning badges.
• Monitored check-ins to identify delinquent accounts and collect payments.
• Directed guests and appointments to fitness consultants to increase membership enrollments.
• Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Maintained effective team member communication.
• Greeted customers and directed to requested products.
• Answered customer questions and provided detailed product information.