Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Jamie McDonald

Jamie McDonald

Williamsburg,MI

Summary

Dynamic mentor and leader with a proven track record at Real Recovery House, excelling in goal setting and interpersonal communication. Enhanced mentorship performance through personalized guidance and effective leadership. Successfully facilitated workshops, fostering skill development and behavior improvements. Recognized for role modeling and positive reinforcement, driving team collaboration and individual growth. Professional server with experience in upscale dining environments, delivering exceptional service and fostering inclusive team atmosphere. Skilled in multitasking, customer relations, and conflict resolution, consistently ensuring outstanding guest experience. Known for adaptability and unwavering reliability in fast-paced settings, with strong leadership and communication skills. Passionate about driving team success and achieving high operational standards.

Overview

2026
2026
years of professional experience

Work History

House Mentor

Real Recovery House
  • Assisted house members in identifying personal goals and meeting smart goals
  • Facilitated workshops to enhance communication and problem-solving skills within the house.
  • Provided resources and guidance to new house to help personal growth.
  • Supported development of action plans of my fellow sisters to support individual needs.
  • Engaged in continuous learning to improve mentoring effectiveness and strategies.
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program and still do!
  • Enhanced mentorship performance by providing personalized guidance and support.
  • Served as role model by demonstrating strong values and ethical standards.
  • Guided mentee in overcoming challenges by sharing personal experiences and offering practical advice.

Headserver

Terrace Inn
Petoskey, MI
05.2025 - Current

Made sure we have all supplies and in charge of getting orders out in timely matter

  • Supervised dining area to ensure exceptional guest experiences and service quality.
  • Trained and mentored new staff on menu items and customer service protocols.
  • Coordinated with kitchen staff to facilitate timely food delivery during peak hours.
  • Managed reservation system to optimize table turnover and guest seating.
  • Collaborated with management on menu updates based on guest feedback and trends.
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.

Server

Greens
Roscommon, MI
09.2022 - 01.2024

Ensured each guest was safe and happy along with entertained them providing positive communication and basically listened to each customers life experiences

My job to promptly open and close the restaurant count money put in safe and leave in proffetional manner.

Head JV Cheer Coach/Asst. Varsity Couch

Brandon Area School District
Ortonville Mi
06.2003 - 11.2006

Encouraged my teammates even if they were having a bad practice or event!

  • Developed and implemented training programs to enhance cheerleading skills and team performance.
  • Coordinated practice schedules, ensuring optimal use of facility resources for all teams.
  • Fostered team spirit and camaraderie through organized team-building activities and events.
  • Evaluated athlete performance, providing constructive feedback to improve individual skills and teamwork.
  • Collaborated with parents and school administration to promote cheer program visibility within the community.
  • Organized and executed game day preparations, ensuring seamless execution of routines and safety protocols.

Education

Graduate Certificate - Recovery Coach

NMSAS, Petoskey, MI
10.2025

High School Diploma - General Studies

Brandon Area High School, Ortonville, MI
06.2003

Skills

Teamwork and collaboration

Effective leadership

Team collaboration

Organization

Role modeling

Positive reinforcement

Goal setting

Self-awareness

Behavior improvements

Skill development

Stress management

Goal planning

Progress monitoring

Empathetic approach

Group and individual instruction

Interpersonal communication

Peer counseling

Client scheduling

Life skills development

Daily living support

Relationship building

Additional Information

I continue to maintain myself as well! Still in counseling I still go to meetings online and in person! I’ve been sober for 1yr and 1 month and want to help the recovery community because I’m a believer in change! My father was a drug abuse Councelor and I would love to work my way to do the same someday! I’ve been a waitress most of my professional years it’s never too late to find my calling! I know it’s to help others like I was helped!

Timeline

Headserver - Terrace Inn
05.2025 - Current
Server - Greens
09.2022 - 01.2024
Head JV Cheer Coach/Asst. Varsity Couch - Brandon Area School District
06.2003 - 11.2006
House Mentor - Real Recovery House
NMSAS - Graduate Certificate, Recovery Coach
Brandon Area High School - High School Diploma, General Studies