Jamie Mendez
Henderson,NV
Overview
1
1
year of professional experience
Work History
Cashier
Home Depot
Las Vegas , NV
11.2021 - Current
- Phone: (702) 434-1948
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Mentored new team members on sales software system operation.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Processed customer refunds and exchanges according to established guidelines.
Internship Student
United States Marshal Service
Las Vegas , NV
08.2021 - 12.2021
- Sorted and organized files, spreadsheets, and reports.
- Reported back to aninstructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Utilized programs such as PACER, NCJIS, and JDIS to stay updated on the status of existing warrants.
- Collaborated with admin to achieve closing out executed warrants.
Supervisor
Cold Stone
Henderson, NV
03.2021 - 08.2021
- Phone: (702) 898-9563
- Performed cleaning duties such as mopping, washing dishes, and cleaning equipment used to produce ice cream.
- Keep track of money and report to my employer if any discrepancies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
- Identified individual employee's unique work styles and adapted management methods.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Managed on average over 30 customers per day.
Education
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas
Las Vegas, NV05.2022
Skills
- Attention to detail
- Fast learner
- Enthusiastic for products and services
- Patient
- Empathetic
- Organized
- Collaboration
- Customer service
- Flexible & Adaptable
- Responsible and reliable
- Microsoft Office
- Motivated to help others
Accomplishments
University of Nevada, Las Vegas Dean's List: Fall 2018, Spring 2020, Fall 2020, Spring 2021, Fall 2021, Spring 2022
Affiliations
Community Service
Spread the Word Nevada, Volunteer: 2019
UNLV Service Day: 2018, 2020
Timeline
Cashier
Home Depot
11.2021 - Current
Internship Student
United States Marshal Service
08.2021 - 12.2021
Supervisor
Cold Stone
03.2021 - 08.2021
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas