Jamie Meyer
Louisville,KY
Summary
Dynamic Store Manager with proven expertise at Frank Otte Nursery And Garden Center, excelling in customer service and inventory management. Recognized for enhancing sales through innovative merchandising and effective team leadership. Skilled in training and mentoring staff, fostering a positive work environment, and ensuring operational excellence. Committed to maximizing profitability and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Store Manager
Frank Otte Nursery And Garden Center
03.2011 - 06.2025
- Assisted in daily store operations, ensuring compliance with company policies.
- Maintained inventory levels through regular stock assessments and organization.
- Supported team members in delivering exceptional customer service experiences.
- Learned point-of-sale systems to efficiently process transactions and handle returns.
- Collaborated with colleagues on visual merchandising to enhance product displays.
- Engaged customers to resolve inquiries and provide product information effectively.
- Participated in training sessions to develop skills in retail management practices.
- Adapted quickly to changing store needs, demonstrating flexibility in task management.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
Education
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- POS systems
- Team building and leadership
- Goals and performance
- Team motivation
- Recruiting and hiring
- Operations management
- Supply ordering
- Policies and procedures
- Store displays
- Staff supervision
- Staff management
- Sales expertise
- Employee scheduling
- Accurate cash handling
- Work Planning and Prioritization
- Opening and closing procedures
- Documentation and reporting
- Relationship building and management
- Order management
- Sales strategies
- Retail sales techniques
- Product merchandising
- Payroll management
- Sales professional
- Customer response
- Accurate money handling
- Bank deposit procedures
- Bank and safe deposits
- Inventory oversight
- Loss prevention procedures
- Retail merchandise quality standards
- Sales analysis
- Sales coaching
- Maximizing profitability
- Pricing strategies
- Flexible schedule
- Sales promotions
- Vendor management
- Merchandise planning
- Delegating work
- Advertising and marketing
- Marketing and promotions
- Hourly shift management
- Promotional planning
Timeline
Store Manager - Frank Otte Nursery And Garden Center
03.2011 - 06.2025
Eastern High Schools - ,
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