Jamie Ong
Saint Clair Shores,MI
Summary
Experienced Senior Project Manager specializing in project scope management and stakeholder communication. Proven ability to align project plans with organizational goals, ensuring timely delivery and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Beckman Coulter
01.2025 - Current
- Developed and implemented project plans, ensuring alignment with organizational goals and timelines.
- Mentored junior project managers, fostering skill development and promoting best practices in project execution.
- Coordinated with external vendors to ensure compliance with contractual obligations and quality standards.
- Maintained schedules to meet key milestones at every project phase.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Facilitated stakeholder meetings to gather requirements and provide project updates, enhancing communication.
- Utilized project management software to track progress, manage resources, and mitigate risks effectively.
Project Manager
Beckman Coulter
11.2022 - 01.2025
- Led cross-functional project teams to ensure timely delivery of product development milestones.
- Managed project budgets and resources, optimizing allocation for improved efficiency.
- Developed and maintained project timelines, enhancing stakeholder communication and transparency.
- Implemented risk management strategies to identify potential issues and mitigate impacts on project outcomes.
Technical Lead
Beckman Coulter
01.2020 - 11.2022
- Collaborated with product management to define project scope and deliverable timelines.
- Spearheaded troubleshooting efforts, resolving complex technical issues to maintain operational continuity.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
Senior Informatics Technical Specialist
Beckman Coulter
04.2016 - 01.2020
- Developed and implemented technical solutions to improve laboratory workflows.
- Provided expert support for diagnostic instruments, ensuring optimal performance and reliability.
- Collaborated with cross-functional teams to troubleshoot complex technical issues effectively.
- Trained staff on best practices for equipment usage and maintenance procedures.
- Mentored junior specialists, fostering skill development and knowledge sharing within the team.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Field Application Specialist
Beckman Coulter
01.2010 - 04.2016
- Delivered technical support for laboratory instruments, ensuring optimal functionality and performance.
- Conducted training sessions for end-users on instrument operation and best practices.
- Mentored junior team members on troubleshooting techniques and customer engagement strategies.
- Streamlined installation processes, reducing downtime during equipment setup and configuration.
Education
Bachelor of Science - Medical Technology
Ferris State University
Big Rapids, MISkills
- Effective project coordination
- Project scope management
- Customer relationship development
- Project planning expertise
- Cross-functional communication
- Client relations
- Training and mentoring
- Team collaboration
Affiliations
- Project Management Institute
Certification
- Certified Project Management Professional, PMI
Timeline
Senior Project Manager
Beckman Coulter
01.2025 - Current
Project Manager
Beckman Coulter
11.2022 - 01.2025
Technical Lead
Beckman Coulter
01.2020 - 11.2022
Senior Informatics Technical Specialist
Beckman Coulter
04.2016 - 01.2020
Field Application Specialist
Beckman Coulter
01.2010 - 04.2016
Bachelor of Science - Medical Technology
Ferris State University