Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Recruited Real Estate Agents
Food Service Manager
Aramark
Oxford Ms
12.2014 - 12.2016
Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
Developed strong relationships with vendors, negotiating favorable pricing on ingredients and supplies.
Increased overall efficiency by optimizing staff schedules to meet fluctuating business demands.
Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
Boosted profitability by analyzing sales data to identify popular menu items and adjust offerings accordingly.
Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.
Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
Collaborated with marketing teams to develop promotional strategies that attracted new customers while retaining existing clientele.
Retail District Manager
Deweese Enterprises
Jackson, MS
11.1992 - 11.2016
Increased overall store sales by implementing effective sales strategies and staff training programs.
Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
Managed inventory levels, ensuring optimal product availability for customers and reducing excess stock costs.
Developed relationships with key vendors, resulting in improved merchandise selection and pricing.
Implemented visual merchandising standards, creating a visually appealing shopping environment for customers.
Collaborated with store managers to set sales goals and identify areas of opportunity for growth.
Streamlined operational processes, increasing efficiency across multiple locations.
Recruited hired, and trained top-performing retail teams, enhancing overall district performance.
Conducted regular store visits to evaluate compliance with company policies and procedures.
Monitored financial performance of stores within the district, identifying trends and implementing cost-saving measures where necessary.
Night Auditor
Hilton
Pensacola, FL
01.2015 - 07.2016
Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
Ensured compliance with company policies and local regulations through meticulous record-keeping of nightly transactions.
Team Leader - Project Management/SME Team Leader at UHG, United Health Group/OPTUMTeam Leader - Project Management/SME Team Leader at UHG, United Health Group/OPTUM
Team Leader / Team Coordinator at GK Global Management Service India Private LTDTeam Leader / Team Coordinator at GK Global Management Service India Private LTD