JAMIE PINGEL
Summary
Dedicated professional committed to success through diligent work, meticulous attention to detail, and strong organizational abilities. Proven ability to adapt and learn quickly in new environments, driving personal and team growth. Focused on achieving excellence and delivering results in all tasks undertaken.
Overview
26
26
years of professional experience
Work History
Correctional Officer
Shawano County Sheriff's Department-Jail Division
Shawano
02.2017 - 03.2026
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Conducted dorm sanitation and maintenance checks, reporting findings to management for facility upkeep.
- Completed intake paperwork, fingerprints and searches.
- Identified facility openings and designated inmates to housing units.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Determined and assigned inmates to appropriate housing.
- Ordered supplies and kept supply closet organized and stocked.
- Handled inmate transfer paperwork, including contacting inmate with necessary information for upcoming intake date.
- Handled Huber inmate paperwork including calling and concluding contacting employers to confirm employment.
- Responded to phone inquiries and resolved concerns from the public, staff, inmates, and visitors.
- Booked new inmates into facility and processed inmates for release.
- Issued cleaning supplies, comfort items, laundry and all basic meals.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
Assistant Manager
Apricot Lane Boutique
Green Bay
05.2016 - 01.2017
- Managed store operations as keyholder and assistant manager, ensuring smooth daily functions.
- Secured Assistant Manager position after two months, reflecting commitment to team success.
- Monitored employee performance and developed targeted improvement plans to enhance team effectiveness.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached team on effective upselling and cross-selling methods.
- Managed opening and closing procedures, recommending changes that streamlined daily operations.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Managed inventory control processes, ensuring optimal back stock levels and aligning sales floor inventory with customer demand.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Certified Medical Assistant
WI Institute of Urology
Appleton
01.2013 - 01.2016
- Performed lab tests and communicated results to facilitate timely clinical decisions.
- Assisted in in-office procedures, roomed patients, and obtained vitals to ensure efficient patient flow.
- Instructed patients on PTNS and biofeedback application to support their treatment plans.
Certified Medical Assistant
ThedaCare
Shawano
02.2003 - 10.2012
- Worked primarily with a General Surgeon.
- Scheduled all surgeon's surgeries and procedures.
- Supported physician in patient treatment by preparing instruments and administering tests.
- Cleaned and sterilized instruments, ensuring compliance with safety standards for patient care.
- Recorded patients' medical history, vital statistics, and test results to maintain accurate and up-to-date medical records.
- Administered pregnancy tests and ensured specimens were dispatched for lab evaluation.
- Escorted patients to examination rooms and prepared them for physician exams.
- Performed lab tests and communicated results.
Certified Medical Assistant
Bellin Health
Ashwaubenon
05.2000 - 06.2002
- Supported family physician during patient examinations by preparing instruments and administering injections.
- Cleaned and sterilized instruments, ensuring compliance with safety standards and preventing infection.
- Performed pregnancy tests and processed specimens for laboratory testing, facilitating timely diagnosis.
- Recorded patients' medical history, vital statistics, and test results in medical records, contributing to accurate patient care.
- Escorted patients to examination rooms and prepared them for physician exams.
- Executed various lab tests to ensure accurate patient diagnosis and relayed results promptly.
Education
Medical Assistant Program - Green Bay, WI
Northeast Wisconsin Technical College
Green Bay, WIJail Academy Graduate: Correctional Officer - Green Bay, WI
NWTC
Green Bay, WISkills
- Problem resolution ability
- Oral and written communication
- Customer service oriented
- Effective team player
- Inventory management
- File and records management
- Organizational skills
- Sales expertise
- Statistics
- Inventory
- Reliable
- Oral and written communication
Timeline
Correctional Officer
Shawano County Sheriff's Department-Jail Division
02.2017 - 03.2026
Assistant Manager
Apricot Lane Boutique
05.2016 - 01.2017
Certified Medical Assistant
WI Institute of Urology
01.2013 - 01.2016
Certified Medical Assistant
ThedaCare
02.2003 - 10.2012
Certified Medical Assistant
Bellin Health
05.2000 - 06.2002
Medical Assistant Program - Green Bay, WI
Northeast Wisconsin Technical College
Jail Academy Graduate: Correctional Officer - Green Bay, WI
NWTC