Jamie Revard
Melbourne,FL
Summary
Motivated and detail‑oriented student pursuing a degree in computer programming with hands‑on experience in operating system troubleshooting, database work, and software tools. Strong background in customer communication, scheduling systems, and workflow coordination from fast‑paced front‑desk and logistics roles. Passionate about technology, problem‑solving, and building a career in the tech industry.
Overview
3
3
years of professional experience
Work History
Dog Spot Hotel – Receptionist
Destination Pet
Melbourne, FL
02.2026 - Current
- Managed front desk operations using the facility’s scheduling and customer management software to book boarding, daycare, and grooming appointments
- Troubleshot minor computer and system issues (slow devices, login errors, printer problems) to keep front‑desk operations running smoothly
- Handled digital records, updated customer profiles, and maintained accurate documentation in the facility’s database
- Processed payments through the POS system and resolved basic technical issues related to transactions
- Communicated with pet owners via phone, email, and in‑person to provide updates and support a positive customer experience
- Coordinated with kennel staff using internal communication tools to ensure accurate scheduling and smooth daily operations
Bealls – Online Order Fulfillment /Logistics Associate
Bealls Florida
Melbourne, FL
05.2023 - 05.2024
- Processed and fulfilled online customer orders using the store’s logistics and inventory management system
- Ensured accurate picking, packing, and shipping of merchandise to meet daily productivity goals
- Coordinated with store teams to resolve order discrepancies and maintain stock accuracy
- Maintained a clean, organized workflow area to support efficient order processing
- Provided customer support for online order questions and pickup requests
- Assisted with basic operating system troubleshooting to maintain smooth workflow on store devices
Education
Associate of Science - Computer Programming
Eastern Florida State College
Cocoa, FL12-2026
Skills
- Operating system troubleshooting (Windows 10/11)
- Basic hardware/software diagnostics,
- SQL & PL/SQL fundamentals, database entry/management
- VirtualBox, logistics/order management systems, scheduling & customer management software,
- POS systems
Technical Skills:
- Customer service
- Front‑desk operations, appointment scheduling
- Digital recordkeeping, payment processing, communication (phone/email/in‑person)
- Multitasking in fast‑paced environments
- Maintaining organized front‑desk operations
Professional Skills:
Timeline
Dog Spot Hotel – Receptionist
Destination Pet
02.2026 - Current
Bealls – Online Order Fulfillment /Logistics Associate
Bealls Florida
05.2023 - 05.2024
Associate of Science - Computer Programming
Eastern Florida State College