Jamie Robinson
Mantua,UT
Summary
Dynamic professional with a strong background in customer service at Zions Bank, recognized for promoting a welcoming atmosphere and resolving inquiries efficiently. Proven adaptability and teamwork skills, complemented by a dependable work ethic. Adept at balancing cash drawers and enhancing customer satisfaction through friendly engagement and professionalism.
Overview
21
21
years of professional experience
Work History
Stay at Home Parent
Home
Mantua, UT
07.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
Concessions Worker
Walker Cinemas
Brigham City, UT
12.2003 - 01.2015
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Maintained clean, organized workspace according to operational standards.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Worked with team to provide stellar service during busy periods and meet customer demands.
Teller
Zions Bank
Brigham City, UT
06.2006 - 06.2010
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Education
High School - High School
Box Elder High School
Brigham City, UT06.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Dependable and responsible
Timeline
Stay at Home Parent
Home
07.2010 - Current
Teller
Zions Bank
06.2006 - 06.2010
Concessions Worker
Walker Cinemas
12.2003 - 01.2015
High School - High School
Box Elder High School