Jamie Sharp
Hammond,IN
Summary
Dynamic Operations Supervisor with a proven track record at Bio-Blood Components, excelling in performance monitoring and team training. Enhanced productivity through effective staff supervision and quality assurance initiatives. Skilled in safety oversight and customer relationship development, fostering a collaborative environment that improved operational efficiency and client satisfaction.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Supervisor/Phlebotomist
Bio-Blood Components/Grifols
Griffith, IN
01.2018 - 08.2023
- Assisted in daily operational tasks, ensuring adherence to safety protocols and procedures.
- Supported team in maintaining inventory accuracy through regular audits and cycle counts.
- Learned and utilized tools for tracking production processes and workflow efficiencies.
- Collaborated with staff to implement best practices for equipment usage and maintenance.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Direct Support Professional
Opportunity Enterprises
Valparaiso, IN
03.2013 - 11.2014
- Provided direct support to individuals with disabilities, enhancing daily living skills and promoting independence.
- Developed personalized care plans in collaboration with clients and families to meet specific needs.
- Facilitated communication between clients and healthcare providers, ensuring accurate information exchange.
- Trained new staff on operational procedures and best practices for providing effective support.
- Monitored client progress and adjusted care plans as necessary to improve outcomes.
Phlebotomist
Bio-Blood Components
Hammond, IN
09.2007 - 05.2009
- Collected blood samples using venipuncture and capillary techniques while adhering to safety protocols.
- Maintained accurate patient records and ensured proper labeling of specimens for laboratory analysis.
- Assisted in training new phlebotomists on best practices and compliance standards.
- Implemented efficient workflow procedures to reduce patient wait times during sample collection.
Education
Certificate - Medical Assistant/Phlebotomy
Kaplan College
Hammond, INGED -
Hammond Career Center
Hammond, INRN Program -
Ivy Tech Community College
East Chicago, IN11-2026
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Customer relationship development
- Quality assurance
- Scheduling coordination
- Team leadership
- Customer service
- Data entry
- Employee supervision
Certification
- Medical Assistant/Phlebotomy Training
Languages
English
Timeline
Operations Supervisor/Phlebotomist
Bio-Blood Components/Grifols
01.2018 - 08.2023
Direct Support Professional
Opportunity Enterprises
03.2013 - 11.2014
Phlebotomist
Bio-Blood Components
09.2007 - 05.2009
Certificate - Medical Assistant/Phlebotomy
Kaplan College
GED -
Hammond Career Center
RN Program -
Ivy Tech Community College