Jamie Shaw
Oklahoma City,OK
Summary
Dynamic professional with extensive experience in customer service and inventory management at Select Specialty Hospital. Proven ability to ensure food safety compliance and deliver exceptional service, enhancing customer satisfaction. Skilled in delivery verification and document preparation, consistently achieving operational excellence while maintaining confidentiality and attention to detail.
Overview
16
16
years of professional experience
Work History
Independent Contractor
Uber And Lyft
Oklahoma City, OK
12.2023 - Current
- Verified deliveries against shipping instructions prior to delivering to customers.
- Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
- Assisted disabled passengers entering or exiting vehicles as necessary.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Compared merchandise invoices to items actually received.
- Delivered or picked up mail and packages for customers or employees.
- Coordinated with external vendors to ensure quality food delivery services.
- Organized food delivery operations, including receiving, storing and distributing items.
Unit Secretary
Select Speciality Hospital
Oklahoma City, OK
04.2014 - 05.2016
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Compiled reports on daily activities for review by supervisor.
- Monitored unit supply levels and notified management of ordering needs.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Arranged hospital admissions for patients as required.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient records.
- Oversaw lab equipment stock and placed orders to expand inventory.
Deli Clerk
Walmart
Oklahoma City, OK
03.2012 - 03.2014
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Issued receipts, refunds, credits or change due to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Medical Office Assistant
Great Plains
Oklahoma City, OK
06.2009 - 10.2009
- Verified demographics and insurance information to register patients in computer system.
- Explained various admission forms and policies, acquiring signatures for consent.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Scheduled and confirmed appointments.
- Generated daily reports on the number of booked, canceled, rescheduled appointments.
- Maintained confidentiality of all patient information.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Prepared examination rooms and assisted in basic patient care as
- I took patients' co-payments.
- Sent out letters to patients when they missed appointments.
Education
Medical Assistant/ Phlebotomy
ATI Career Training
Oklahoma City, OK05-2009
Skills
- Delivery verification
- Inventory management
- Customer service
- Food safety compliance
- Order processing
- Document preparation
Accomplishments
- I graduated from my medical assistant/ Phlebotomy class with honors
Affiliations
- I'm a grandmother of five beautiful children three boys and two girls and two of them I'm raising in my home
References
References available upon request.
Timeline
Independent Contractor
Uber And Lyft
12.2023 - Current
Unit Secretary
Select Speciality Hospital
04.2014 - 05.2016
Deli Clerk
Walmart
03.2012 - 03.2014
Medical Office Assistant
Great Plains
06.2009 - 10.2009
Medical Assistant/ Phlebotomy
ATI Career Training
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