Jamie Smith
Summary
Dynamic professional with extensive experience at The Children's Hospital of Philadelphia, excelling in workflow optimization and critical thinking. Proven track record in enhancing operational efficiency and compliance, while fostering effective communication across teams. Adept at implementing process improvements and maintaining high-quality standards in fast-paced environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Lead Aseptic Technician
The Children's Hospital of Philadelphia
06.2019 - 09.2024
- Verified and maintained proper documents and records for sterilization.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Supported office operations by expertly handling administrative needs.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Lead Patient Care Coordinator
Cornerstone Foot & Ankle
04.2018 - 06.2019
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
General Manager
Gia Nina's Restaurant
04.2014 - 03.2018
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
- Developed and strengthened supplier relationships.
Education
Bachelor of Science - Biological Sciences
Rowan University
Glassboro, NJ08-2019
Skills
- Workflow optimization
- Communication skills
- Deadline oriented
- Critical thinking
- Time and resource optimization
Timeline
Lead Aseptic Technician
The Children's Hospital of Philadelphia
06.2019 - 09.2024
Lead Patient Care Coordinator
Cornerstone Foot & Ankle
04.2018 - 06.2019
General Manager
Gia Nina's Restaurant
04.2014 - 03.2018
Bachelor of Science - Biological Sciences
Rowan University
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