Jamie Smith
Lewiston
Summary
Dynamic healthcare professional with extensive experience at Associated Retinal Consultants, excelling in ophthalmic photography and patient care. Proficient in electronic medical records and ICD-10 coding, I effectively mentor new staff and streamline workflows, ensuring optimal patient interactions and compliance with quality assurance standards. Committed to enhancing clinic efficiency and patient satisfaction. Driven medical scribe successful at following physicians closely and documenting assessments, results and treatment plans. Reliable and focused professional with several years of experience and strong desire to make positive impact on facility operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Scribe/Opthalmic Photographer
Associated Retinal Consultants
09.2023 - Current
- I currently am working in a fast-paced clinic while multitasking to keep our clinic running efficiently.
- These tasks include ordering meds, managing inventory, filling prescriptions, scribing, schedule appointments according to 5 doctors’ templates and managing two of our doctors’ busy schedules.
- In addition, I am a current Mentor for new employees and have helped implement training programs for new hires.
- I use ophthalmic techniques to perform preliminary workups of patients in a clinic setting, scribes for the physicians and directly assist with examinations and treatment of patients.
- Performs Fluorescein angiograms per physician’s request.
- In addition, I am proficient in working front desk duties which include scheduling appointments, processing co-payments and managing schedules.
- Managed electronic health records to ensure accurate patient documentation.
- Collaborated with medical staff to streamline workflow processes and communication.
- Facilitated efficient patient interactions during consultations and follow-up appointments.
- Conducted quality assurance checks on a regular basis to ensure that documentation was complete and compliant with regulations.
- Evaluated charts, documents and orders and made timely corrections.
- Determined correct ICD-10 and CPT codes for use in medical record.
Healthcare Technician
Gaylord VA
04.2022 - 09.2023
- I performed preliminary workups of our veterans in a clinic setting along with assisting with examinations of patients.
- Which included refractions, anterior segment exams in addition, I perform OCT’s, Fundus Photos.
- I assisted with maintaining our inventory, order eye drops, schedule Optician and photo appointments, cancel, if need be, call for notes and call veterans to assist them with their various needs.
- I also can order eyeglasses from our outside lab electronically.
Scribe/Opthalmic Photographer
Associated Retinal Consultants
09.2011 - 04.2022
- Use ophthalmic techniques to perform preliminary workups of patients in a clinic setting, scribe for the physicians and directly assist with examinations and treatment of patients.
- Performs Fluorescein angiograms per physician’s request.
- In addition, I am proficient in working front desk duties which include scheduling appointments, processing co-payments and managing schedules.
Education
Medical assistant -
north central michigan college
05.2011
Phlebotomy -
North Central Michigan College
05.2011
Skills
- Retina-specific ophthalmology terminology
- Keyboard skills
- Electronic medical records
- Image management systems
- Patient medical history acquisition
- Electronic mail
- Instant messaging systems
- Patient preparation for treatments
- Ophthalmic terminology
- Typing accuracy and speed
- EMR system knowledge
- Patient concern identification
- Visual acuity measurement
- Pinhole acuity measurement
- Intraocular pressure measurement
- Applanation tonometry
- Pupillary response checking
- Visual field testing
- Patient education
- Vital signs measurement
- ICD-10 coding
- Procedure coding
- Room maintenance
- Ophthalmic photography
- Equipment modification
- Ocular fundus imaging
- Optical Coherence Tomography
- Phone answering
- Patient scheduling
- Medical documentation photography
- Patient monitoring
- Diagnostic equipment troubleshooting
- Preventive maintenance
- MSA training
- CRPS
- GUI proficiency
- Appointment scheduling
- Workflow optimization
- Electronic health records
- Employee training
- Chart organization
- Proofreading expertise
- Document management
- Industry-specific terminology
- Quality assurance practices
- File correction
Certification
Registered Medical Assistant (RMA), 05/01/15 - Current
OSC (Ophthalmic Scribe Certification), 2024 - Current
References
- Jenna Lawnichiak, Administrative Assistant MSP Special Teams, 989-370-1177
- Dr. Elizabeth Tremblay, Optometrist VA Clinic Gaylord, 231-675-4108
Timeline
Scribe/Opthalmic Photographer
Associated Retinal Consultants
09.2023 - Current
Healthcare Technician
Gaylord VA
04.2022 - 09.2023
Scribe/Opthalmic Photographer
Associated Retinal Consultants
09.2011 - 04.2022
Medical assistant -
north central michigan college
Phlebotomy -
North Central Michigan College