Jamie Sposato
Denver,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor of Technical Support
UCHealth-Inpatient Pharmacy
09.2023 - Current
- Supervises team of 65 pharmacy technicians.
- Lead employee recruitment, hiring and interview processes for Metro region.
- Abilities include payroll, scheduling, employee orientation and training programs for new hires.
- Implemented unique processes, which helped reduce and resolve issues within department and system wide.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining harmonious working environment conducive to productivity.
- Established performance metrics for team, consistently tracking progress towards goals and making adjustments as needed.
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members.
Pharmacy Compliance Specialist
UCHealth-Inpatient Pharmacy
10.2015 - 09.2023
- Implemented and managed pharmacy related strategic improvement plans, resulting in increased efficiency.
- Assisted in employee recruitment, hiring and interview processes.
- Abilities include payroll, scheduling, employee orientation and training programs for new hires.
- Implemented unique processes, which helped reduce and resolve issues within department and system wide.
- Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
- Worked to maintain policies that upheld USP standards and Joint Commission standards.
- Established important interpersonal working relationships with other departments. These collaborations have led to implementation and improved workflows.
- Established system wide schedule with outside vendor to ensure compliance for cleanrooms.
- Monitored team members to succeed and advance within department and uphold current workflow expectations.
- Monitored daily narcotic diversion reports and refrigerator temperature reports for Metro region.
- Oversees and ensures system wide compliance of USP standards, sterility testing, cleanroom documentation and viable and non-viable testing.
- Performs monthly audits to evaluate current employees sterile technique.
Pharmacy Technician
UCHealth-Inpatient Pharmacy
09.2012 - 10.2015
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Received, reviewed, dispensed and labeled over 1,000 prescriptions day.
- Closely inspected medications to determine accuracy of identities, strengths and purities.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Answered telephones to respond to questions or requests.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Server
Beau Jo's
07.2009 - 12.2022
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, CO12.2022
Skills
- Staff development
- Team oriented
- Scheduling management
- Compliance oversight
- Trend monitoring
- Project coordination
- Interviewing techniques
- Process Improvement
- Relationship management
- Problem-solving skills
- Workflow optimization
- Maintaining and troubleshooting equipment
Certification
- Certified Pharmacy Technician (CPhT), 2018-Current
- PHAT, 2020-Current
Additional Information
- Available upon request
Timeline
Supervisor of Technical Support
UCHealth-Inpatient Pharmacy
09.2023 - Current
Pharmacy Compliance Specialist
UCHealth-Inpatient Pharmacy
10.2015 - 09.2023
Pharmacy Technician
UCHealth-Inpatient Pharmacy
09.2012 - 10.2015
Server
Beau Jo's
07.2009 - 12.2022
Bachelor of Science - Business Management
Metropolitan State University of Denver
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