Jamie Temyer
Denver,Colorado
Summary
Hardworking and experienced restaurant server that can also demonstrate leadership abilities. Proven history of achieving sales goals, solving complicated issues and overall providing exceptional customer service skills.
Overview
17
17
years of professional experience
Work History
Assistant Manager
The Joint Sushi & Tapas
San Diego, CA
07.2015 - 08.2022
- Delegated responsibilities to servers and worked with the kitchen to deliver courses on time.
- Checked with customers to ensure that they are enjoying their meals and took action to correct any problems.
- Strengthened promotional strategies to drive customer engagement and boost sales.
- Responsible for schedule-making and assigning roles to meet coverage and service demands.
- Managed daily financial transactions and daily financial reports.
- Addressed operational and maintenance needs of the restaurant.
Lead Server
The Joint Sushi & Tapas
San Diego, CA
02.2013 - 08.2022
- Serviced guests with food and beverage requests in a timely and efficient manner.
- Had extensive menu knowledge in order to advise customers and upsell items frequently.
- Followed guidelines for food and allergy concerns and adhered to food handling safety regulations and procedures.
- Recommended daily kitchen specials, beers and wines to generate a higher check average than the restaurant's median.
- Upheld the ability to multitask efficiently, catering to multiple tables at a time, as well as helping out my fellow co-workers.
- Generated several new relationships with clientele overtime as a direct result of excellent customer service skills.
Education
Bachelor of Science - Criminal Justice, Minor in Political Science
Shippensburg University of Pennsylvania
Shippensburg, PA12.2009
Skills
- Proficient in both Aloha and Toast POS systems
- Cicerone certified
- Valid food handler's card and knowledgebale with local alcohol laws
Timeline
Assistant Manager
The Joint Sushi & Tapas
07.2015 - 08.2022
Lead Server
The Joint Sushi & Tapas
02.2013 - 08.2022
Bachelor of Science - Criminal Justice, Minor in Political Science
Shippensburg University of Pennsylvania
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