Jamie Theret

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Team Leadership, Mentorship, and Performance Optimization: Direct and supervise the sales team, providing guidance, support, and mentorship to enhance skills and performance. Continuously monitor and evaluate team performance, providing constructive feedback and coaching to ensure targets are met and resources are utilized effectively.
• Sales Strategy Development and Execution: Develop and implement sales strategies to generate new opportunities, expand existing accounts, and drive revenue growth. Formulate sales plans and provide tactical input to leadership.
• Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure customer satisfaction and loyalty.
• Territory Management and Assignment: Allocate and manage sales territories to ensure optimal coverage and maximize opportunities.

Key Contact for over 150 state agencies

TXDOT, Office of the Attorney General, TDEM, Texas Workforce Commission, Texas Health & Human Services, TABC, Texas School for the Deaf, Legislative Council,

Military Department.

• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines

Products included Enterprise Dedicated and Shared Circuits, SD-WAN, Wi-Fi, RingCentral, Cloud Services including Data Center Solutions and Cyber Security, End Point Security, Firewalls, Ethernet point-to-point circuits, routers, and more.

Developed a relationship as a TEAM member for these State Agencies.

• Managed a diverse portfolio of AT&T largest accounts for Local Governments and Education.
• Key contact customer facing advocate, providing next generation Fiber Optic Solutions including Ethernet based internet access, VOIP, MPLS, SDWAN and Metro Ethernet.
• Maximized revenue potential by prospecting within my assigned module with thorough knowledge of product offerings and customized presentations to clients.
• Strengthened relationships with existing clients through consistent follow-up on their evolving needs, leading to higher rates of repeat business and new services.
• Facilitated a consultative sales approach, listening closely to client needs and developing tailored solutions that drove positive outcomes for both parties.
• DIR Consultant-worked closely with customers to show value of the DIR contract. Helped facilitate new and existing orders on the DIR contract.
• ERATE Specialist-answered RFP's posted on Funds for Learning 470's for school districts.
• Generated Cyber Security Sales including End Point Security, Firewalls and DDoS protection.
• Sales Force-Documented daily customer contact while maintaining a healthy sales funnel.

• Recruited 10 new Sales Reps from within AT&T for a new Government and Education Acquisition Team.
• Primary focus was selling to schools, cities and municipalities who had zero to $250,000 annual billing with AT&T.
• Responsibilities included hiring and training new Sales Reps on ERATE.
• Migrated legacy services from Copper to Fiber Solutions.
• Organized regular sales meetings to review progress, share best practices, to achieve sales targets for continued success.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

• Prospected and Qualified leads within an assigned territory via phone, email and door knocking.
• 100% Acquisition Seller focusing on enterprise IP and data services to accounts inside AT&T pre-lit buildings.
• AT&T Internet Access offering Fiber Optic solutions including Dedicated and Broadband Services.
• Adding strategic services on top of the Fiber Optic services. VOIP, SDWAN, Cyber Security.
• Cybersecurity sales including Firewalls, Endpoint security and DDos protection.
• Focused on customers with multiple locations. Provided opportunities to sell complex networks and services.