Jamie VanLuvender
St Petersburg,FL
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and maintain cleanliness standards while effectively managing inventory. Recognized for training new staff and implementing upselling strategies, contributing to increased sales performance.
Overview
18
18
years of professional experience
Work History
Server/cook/prepcook
Miller's Ale House
2017.12 - Current
- Provided excellent customer service to enhance dining experience.
- Assisted with food preparation and presentation for optimal quality.
- Communicated effectively with kitchen staff to ensure timely service.
- Adapted quickly to changing situations in a fast-paced environment.
- Collaborated with team members to address customer needs promptly.
Bartender/cook
TGI Fridays
2012.05 - 2017.12
- Mixed and served beverages according to recipes and customer preferences.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in managing inventory levels, ensuring timely restocking of supplies.
- Provided excellent customer service by engaging with patrons and responding promptly to requests.
- Trained new staff on bartending techniques and company protocols for service excellence.
- Implemented strategies for upselling premium drinks, enhancing overall sales performance.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
TGI Fridays
2007.10 - 2012.05
- Provided excellent customer service to enhance dining experience.
- Assisted with food preparation and presentation for optimal quality.
- Communicated effectively with kitchen staff to ensure timely service.
- Adapted quickly to changing situations in a fast-paced environment.
- Collaborated with team members to address customer needs promptly.
Education
High School Diploma -
Deposit Central School
Deposit, NYSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Cleanliness standards
Safe food handling
Timeline
Server/cook/prepcook
Miller's Ale House
2017.12 - Current
Bartender/cook
TGI Fridays
2012.05 - 2017.12
Bartender
TGI Fridays
2007.10 - 2012.05
High School Diploma -
Deposit Central School