Jamie Whalen
Columbus,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Garden Center Associate
Master Piece
02.2024 - Current
- Increased repeat business through friendly interactions that fostered trust in our expertise.
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
- Supported successful store operations by maintaining clean, safe, and well-organized work environments.
Bartender
Crazee Mule
06.2018 - 12.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Commercial Cleaner
B&M Cleaning
05.1987 - 04.2015
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
- Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
Server/Head Bartender
Rosie O'Grady's
02.1997 - 10.2005
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Certificate - Nail Technology
Ohio State School of Cosmetology
Columbus, OHSkills
- Horticulture Expertise
- Watering Techniques
- Soil Knowledge
- Cleanliness standards
- Upselling strategies
- POS System Operation
- Customer Service
- Strong multitasking
- Clear and effective communication
- Self-Motivation and Initiative
- Housekeeping skills
- Strong Work Ethic
Timeline
Garden Center Associate
Master Piece
02.2024 - Current
Bartender
Crazee Mule
06.2018 - 12.2021
Server/Head Bartender
Rosie O'Grady's
02.1997 - 10.2005
Commercial Cleaner
B&M Cleaning
05.1987 - 04.2015
Certificate - Nail Technology
Ohio State School of Cosmetology
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