Jamie White
Springfield,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Operations Assistant
Secretary Of State Of Illinois
2022.04 - Current
- Operates office equipment; mailer sorting machine, industrial paper cutter, and pressure sealer.
- Expedited processing times through careful data entry and meticulous attention to detail in handling sensitive information and corporate documents.
- Handles mail from all departments, presorts before being mailed out to the post office.
Debt Collector
Pro Com
2021.10 - 2021.12
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Homemaker
Stay At Home Mom
2018.01 - 2021.09
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
Sales Associate
Shop N Save
2018.02 - 2018.12
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Operated cash registers accurately, processing transactions quickly and efficiently.
- Managed high call volume while maintaining excellent customer service.
- Handled cash currency of cashiers’ registers before and after shifts.
Server
The Corner Pub And Grill
2017.04 - 2017.09
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Illini Country Club
2015.10 - 2017.04
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to members needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked dining room, large banquet events, golf events, & weddings.
Home Health Aide
Help At Home
2014.06 - 2016.05
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes, sweeping, vacuuming, and mopping ensuring a clean and organized living space for patients.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Provided transportation and appointments management.
Crew Member
Dairy Queen
2011.03 - 2014.06
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
Skills
- Attention to Detail
- Positive Attitude
- Professional and Friendly
- Customer Support
- Clerical Support
- Event Coordination
- Strong Problem Solver
- Mail handling
Timeline
Operations Assistant
Secretary Of State Of Illinois
2022.04 - Current
Debt Collector
Pro Com
2021.10 - 2021.12
Sales Associate
Shop N Save
2018.02 - 2018.12
Homemaker
Stay At Home Mom
2018.01 - 2021.09
Server
The Corner Pub And Grill
2017.04 - 2017.09
Server
Illini Country Club
2015.10 - 2017.04
Home Health Aide
Help At Home
2014.06 - 2016.05
Crew Member
Dairy Queen
2011.03 - 2014.06
Similar Profiles
Megha PandyaMegha Pandya
Administrative Assistant I at Secretary of State of IllinoisAdministrative Assistant I at Secretary of State of Illinois
Marisa KrystyniakMarisa Krystyniak
Public Service Clerk/ Accounting Revenue at Secretary Of State Of IllinoisPublic Service Clerk/ Accounting Revenue at Secretary Of State Of Illinois
Jennifer GoeschelJennifer Goeschel
Administrative Clerk at Secretary Of State Of IllinoisAdministrative Clerk at Secretary Of State Of Illinois