Susan G. Smith
Operations Assistant
Midland,TX
Summary
Experienced, versatile Operations Assistant able to handle all types of tasks with efficient and hardworking mindset. Manages everything from clerical needs, maintenance, and procurement needs as well as training, recruiting, and planning events. Bringing 30 years of related experience. History of overseeing multiple simultaneous functions efficiently.
Overview
6
6
years of professional experience
Work History
Operations Assistant
MCBU, CHEVRON-L & D Training Center
Midland, TX
05.2016 - Current
- Training event organizer
- Serve as the main point of contact/Lead admin for any Workday and/or CMS related issues; provide guidance in navigating each system
- MCBU communication developer
- Serve as the point of contact for new hire employees regarding training assignments in business unit's competency system of record
- Create Webex/Teams links for meeting and virtual classes and schedule these classes in Workday
- Coordinate with LMS and CMS Central to ensure credit is issued for completed training
- CMS wizard coordinator, Coordinate with process advisors to ensure proper training is assigned in CMS
- CBT Admin, LMS filing lead, point of contact for L and D SharePoint, Procurement for the team and handle CBRES work for the facilities
- Support trainers in the training delivery and completion process
- Perform as backup for Technical Assistant to Competency Coordinator
- Perform as back up to the role as fleet coordinator for vehicles assigned within L&D
- Uses digital workflows and applications to support L&D team in the area of data management, data stewardship; Provides data collection
- Assists with managing databases
- Procurement for the team and handle CBRES work for the facilities
- Provide support and guidance to MCBU leadership regarding the Workday, CMS, and training process. Support recruiting in conducting interviews and supply detailed feedback on applicants.
Education
BS - Biology/Chemistry
University of Texas of The Permian Basin
Degree In ProcessSkills
Attention to Detail
Project coordination
Administrative support
Self-Motivated
Problem-Solving
Collaboration
Organization and Time Management
Interpersonal Communication
Accomplishments
- Lean Sigma White Belt
- Notary, USA
- Profficient communication skills, both oral and written
- Experience in SAP processing
- Strong working knowledge of CMS and LMS administration, has a high level of commitment to L and D Processes and procedures
- Advanced Microsoft Office user
- Able to handle anxious customers in regard to CBT and training credits
- Able to work well under pressure and meet deadline demands in a high through-put setting
Timeline
Operations Assistant
MCBU, CHEVRON-L & D Training Center
05.2016 - Current
BS - Biology/Chemistry
University of Texas of The Permian Basin