Competent Accounts Receivable Specialist and Office management professional bringing over ten years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Experienced office management professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
- Maintained financial historical records by filing accounting documents.
- Research and responded in a timely manner to customer and vendor inquiries.
- Maintained vendor information, audits, and record of payments.
- Prepared source selection statement statements and other required file documentation.
- Participated in bid and proposal activities to include but no limited to data calls, and cost proposal and pricing activities, including price negotiation, in conjunction with multiple departments.
- Scheduled meetings and appointments for staff and affiliated session members accordingly.
- Performing general administrative tasks to support the team and work collaboratively with fellow team members to achieve company goals.
- Managing sensitive and confidential information and provides clarification on policies as required.
- Maintaining detailed records of communication with members, payment and pledge agreements, and any other relevant information.
- Generating congregational and sessional data reports to provided regular updates on foundation and mission account statuses.
- Researches and processes occasional charge backs per accounting notifications.
- Ensured compliance with American Anesthesia Assoc. was the foundation for the facility’s operational processes and appropriately succinct within the facility’s integration program.
- Developed, monitored, and controlled the purchasing plan to stay within the proposed budget and maintained compliance with group purchasing initiatives.
- Closely monitored variations and trends of the facility’s financial performance to avoid cash-flow conflicts.
- Negotiated and controlled all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements.
- Maintained financial records by posting account transactions.
- Paid vendor invoices by verifying transaction information, scheduling, preparing disbursements, and obtaining authorization of payments.
- Resolved account discrepancies by investigating documentation, issuing stop payments and adjustments.
- Posted customer payments by recording checks, electronic receipts and credit card transactions.
- Processed treasury functions to include book transfers and wires; as well, assisted in monthly and annual closings.
- Contacted insurance carriers to verify benefits of patients and completion of insurance verification; including, summary of reimbursement and liability forms.
- Reviewed demographic and insurance information in patient accounts to assure accuracy or make corrections as needed.
- Oversaw comprehensive billing and insurance claims processing and ensured accuracy and efficiency.
- Stayed abreast of industry regulations and guidelines concerning billing, claims, and prior authorization process and developed and implemented compliance strategies to minimize risks.
- Investigated and resolved complex billing and authorization-related challenges, employing strategic solutions to improve processes.
- Assisted in the accumulation and review of financial data to be used in preparation of budgets, reports, and general financial management activities.
- Compiled, analyzed, reconciled, and verified billing records.
- Ran reports and queries to prepare and/or review recorded service entries and perform quality assurance verifications.
- Served as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution.
- Resolved third party denials and provided consultation to finalize difficult funding cases.
- Tracked funding authorization cases ensuring requests are resolved to completion in a timely manner.
- Communicated with clients, insurance providers, and internal stakeholders to gather additional information and resolve any discrepancies in refund requests.
- Ensured compliance with industry regulations, billing standards, and company policies related to refund processing.
- Prepared and submitted necessary documentation for approval and audit processes.
- Confirmed the legitimacy of refund requests through examination of supporting documentation.
- Communicated with internal departments and external entities to gather additional information as needed.
- Assisted internal team members with developing and enhancing process procedures.