Jamie Williams
Yukon,OK
Summary
Accomplished Store Manager known for exceptional customer service, communication and time management skills. Successfully optimized inventory processes, maximizing units for company profit and executed marketing initiatives, contributing to significant improvements in customer retention and operational performance.
Overview
10
10
years of professional experience
Work History
Store Manager
Extra Space Storage
2021.09 - Current
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Implemented inventory management strategies to optimize storage space utilization.
- Meet and exceed projected sales in storage and retail products.
- Property beautification, maintenance and cleanliness.
- Foreclosure and auction procedures when necessary.
- Excellent customer service and meeting Google review count.
- Meeting or exceeding all sales metrics.
- Lease agreements.
- Work with vendors.
- Train new assistant managers.
- Developed and executed marketing initiatives to enhance customer engagement and retention.
- Conducted regular audits, maintaining accurate records of facility conditions and performance metrics.
- Analyzed financial reports, identifying trends to drive budgetary improvements and cost savings.
Sales Associate
Cracker Barrel Old Country Store Inc
2019.11 - 2020.03
- Guided customers in product selection to enhance shopping experience.
- Managed inventory levels and organized stock for optimal accessibility.
- Trained new team members on sales techniques and customer service standards.
- Assisted in maintaining store presentation and merchandising strategies.
- Implemented promotional displays to drive seasonal sales initiatives.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Detox Technician
Hotel California by the Sea
2016.06 - 2019.08
- Administered detox protocols in compliance with established health standards.
- Monitored patient vitals and responded to medical emergencies promptly.
- Collaborated with multidisciplinary teams to develop individualized treatment plans.
- Educated patients on recovery processes and healthy lifestyle choices.
- Streamlined intake processes to enhance patient experience and efficiency.
- Led workshops focused on wellness strategies for long-term recovery support.
- Reduced risk of complications during detox by promptly identifying and addressing any potential medical concerns or reactions to medications.
Education
Associate of Arts - Behavior Sciences
Coastline Community College
Fountain Valley, CA2009-05
Substance Abuse - Addiction And Substance Abuse
Cypress College
Cypress, CA2016-06
Small Business Certification - Small Business Management
Coastline Community College
Fountain Valley, CA2009-06
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Time management
- Store opening and closing
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Goals and performance
- Supply ordering
Timeline
Store Manager
Extra Space Storage
2021.09 - Current
Sales Associate
Cracker Barrel Old Country Store Inc
2019.11 - 2020.03
Detox Technician
Hotel California by the Sea
2016.06 - 2019.08
Substance Abuse - Addiction And Substance Abuse
Cypress College
Associate of Arts - Behavior Sciences
Coastline Community College
Small Business Certification - Small Business Management
Coastline Community College