JAMIE WOMACK
Ruskin
Summary
Dynamic Senior HR Business Partner at Amazon PXT, recognized for driving talent management and succession planning initiatives. Expert in employee relations and workplace investigations, leveraging data-driven insights to enhance organizational health. Proven track record in risk mitigation and compliance, fostering a culture of trust and inclusion across diverse teams.
Overview
22
22
years of professional experience
Work History
Senior HR Business Partner
Amazon PXT
Tampa
12.2023 - Current
- Built trusted partnerships with L4-L7 site leaders, including Senior Operations and General Manager, delivering strategic insights and coaching through complex people decisions while balancing short-term business needs with long-term cultural health.
- Demonstrated strategic partnership capabilities by effectively managing critical initiatives including annual wage review and site shutdowns.
- Led Site Level Organizational Health Review (OHR) to enhance metric tracking and talent pipeline development.
- Successfully led comprehensive talent review process across 9 sites, calibrating and inspecting 700 leaders.
- Implemented streamlined review processes and strategic presentation materials that enabled focused performance discussions and succession planning, earning recognition for completing reviews in historically shorter timeframes.
- Led site-level compliance with policies and employment regulations, conducting audits, implementing risk controls, and ensuring proper documentation and issue resolution across all HR functions.
- Owned and conducted complex workplace investigations for sites across the Southeast Region, including Loss Prevention cases involving threatening statements and workplace violence allegations.
- Owned escalation and implementation of employee relations measures for Teamsters activity, partnering with legal and senior PXT leadership to develop proactive strategies and mitigate organizational risk.
- Identified employee relations risk regarding potential union activity through strategic partnership with site Transportation Operations Management (TOM) team.
- Established early warning systems and leveraged data insights to spot emerging people-related risks before they impacted the business.
- Drove effective succession planning using predictive insights and critical talent data, partnering across the organization to identify gaps and assess talent readiness.
- Served as Performance Management POC, improving accountability through proactive Focus entry for underperforming leaders and establishing robust performance management practices.
- Strengthened associate experience through targeted training programs in Emotional Intelligence, Mental Health and Well-Being, and Servant Leadership.
- Led site-wide engagement mechanisms including Connections deep dives, roundtables, and open forums.
- Coached L4-L6 leaders on behaviors that impact trust, inclusion, and team culture.
- Maintained Top 25% and Upper Middle tier rankings in service excellence metrics.
- Ensured PXT policies, processes, and standard work were applied consistently across the site.
- Used workforce and process data to identify root causes, track trends, and develop insights that informed site-level action plans.
- Drove adoption of PXT technology and self-service tools, coaching teams on usage and identifying usability gaps to improve operational capacity and service delivery.
Human Resource Business Partner II
Amazon Fulfillment Services
04.2022 - 12.2023
- Owned Peak and Prime events as site POC and coordinator of activities and budget, Peak regional POC to track on the Southeast AR Sortable site actions ($816k budget).
- Regional team project creating and delivering operational leadership and development materials across 9 sites.
- Southeast Region POC Peak season, ensuring all site POCs within the region complete action items within holiday playbook, complete site Whistle-stop document and facilitate weekly virtual check-ins.
- Erected Affinity Group wall on site to display board members and event information as well as standardized the Affinity Group white paper template and established an Affinity Group owner meeting cadence.
- Served the network as a POD interviewer supporting the Warehouse Safety, Loss Prevention and RME teams.
- Planned and implemented a sustainability project while obtaining Lean Six Sigma Green and Black Belt Certification, diverting 9% of total waste to recyclables.
- Created SLI (feedback for leaders' mechanism) Action Plan training presentation and template for managers to incorporate into their reporting team.
- Project lead for the network delivering of the Leadership Behavior Enhancement Program. Delivered training to 200+ leaders and facilitated open office hours and Senior Leader training and alignment.
- A3 Attrition site POC for HR team, partnering with Senior Operations Leader to identify areas of opportunity with site attrition focusing on DEI demographics as well as preventative action items for support teams and the associate experience.
Human Resource Business Partner
Amazon Fulfillment Services
11.2020 - 04.2022
- Standardization of Tier III hiring process for TPA1 for 2020-2021 hiring cycles.
- Implementation of various communication platforms for deaf/hard of hearing associates to include interpreter screens at entrances and video relay service phone kiosks throughout the TPA1 facility via Sorenson vendor.
- Training for building leaders regarding performance management and structured development plans.
- Piloted interpreter-led associate roundtable for deaf/hard of hearing associates to address associate experience.
- Site POC for Diversity and Inclusion as well as the South East Region 'people' group.
- Implemented major network policy alignment across the site for progressive feedback.
- Partners with Client group leaders to ensure alignment of Amazon best practices and policies throughout the operation.
- Facilitated the re-integration of various pre-COVID practices at TPA1 to include associate roundtables, Gemba Go See, Stand Ups and supported each with ASL supported platforms.
Senior Human Resource Assistant
Amazon Fulfillment Services
12.2019 - 11.2020
- Point of contact/owner of the Tier I to Tier III promotion process to include scheduling and conducting interviews and submitting promotional changes through the smart forms platform.
- Point of contact for the Career Choice program, scheduling information sessions, advertising course opportunities and working with third party course providers regarding certification.
- Process owner of converting seasonal associates to regular associates utilizing Salesforce.
- Process owner of the OAK4 pilot program for drug testing to administer drug tests for converting associates.
- Conducted internal investigations regarding violations of Amazon, State and Federal policies.
- Partnered with operations and human resource leadership to monitor and report on attrition and attendance.
- Maintained and processed roster errors and change requests.
- Case management and resolution of associate attendance violations such as negative UPT and points to include verbal coaching, submitting and delivering ADAPT feedback, and terminations of employment.
- HRIS navigation and trouble ticket resolution.
Billing Specialist
Powertown Line Construction LLC
03.2019 - 12.2019
- Processing payments from customers within QuickBooks.
- Month ending accounts receivable reporting and closing.
- Maintaining the human resource information database.
- Managing the recruiting tool, scheduling and performing interviews.
- Billing work order jobs within the Maximo system for Duke Energy.
Senior HR Data Specialist
Coca Cola / Business Services North America
09.2016 - 09.2018
- Processed direct deposit accounts, pay slip requests, and various wage audits for reporting purposes.
- Processed onboarding and off boarding: hiring, separations, tax forms, direct deposit, personnel file, payroll and compensation, and various transactions of employee movement.
- Created and modified positions within the organizational structure and assisted Human Resource Business Partners to process transactions within the CONA system.
- Served as the HR Data contact for a project with Equifax to verify data pulled from the Coca Cola system into the Equifax employment verification system.
- Performed tier 2 support for the benefits and employee relations teams to process cases in Salesforce and SAP.
Office Manager/AFSO
FCI
Colorado Springs
11.2013 - 05.2014
- Review and security of employment records, security clearance files and contracts.
- Utilized JPAS system to submit visit requests, verify security clearances, and perform functions in the JCAVS system.
- Obtained and submitted employee security forms such as foreign travel documents, disclosures, and Personally Identifiable Information through encrypted correspondence platforms.
- Verified appropriate security clearance for all personnel attending meetings.
- Assisted in onboarding and off boarding procedures and forms processing.
- Performed the second review process of contract reporting to verify payroll data was recorded accurately.
Brink's Armored Truck Driver
Brinks Inc.
Oakland
07.2007 - 10.2007
- Transportation of highly valuable assets as an armored truck driver in the San Francisco Bay Area.
- Specialized route, transporting assets from International flights into high end vendors in San Francisco.
- Transported high volumes of monetary assets to the Federal Reserve.
Security Officer/Gate Guard
Chenega Corporation
Fort Sill
08.2005 - 01.2006
- Checkpoint Security, vehicle and identification inspections, perimeter security.
- Selected for a contract deployment during the aftermath of Hurricane Katrina to perform various types of security.
- Received letter of commendation for supervisory work during deployment.
Receptionist/Correctional Officer
The Geo Group
Lawton
01.2005 - 08.2005
- Front office manager tasks.
- Processed visitations requests and inspection of visitors.
- Operated door lock switchboard for entire facility.
- Inmate supervision, cell search and extractions.
Military Police Officer
United States Army
Ft. Hood
02.2004 - 12.2004
- Security checkpoint operations, convoy operations training as a gunner, and various weapons training courses.
Education
Master of Business Administration - Human Resource Management
University of Phoenix
01.2021
Bachelor of Science - Health Care Administration, Health Information Systems
University of Phoenix
04.2012
Associate of Arts - Health Care Administration, Pharmacy Practice
University of Phoenix
05.2010
Skills
- Strategic HR Business Partnership
- Employee Relations & Workplace Investigations
- Talent Management & Succession Planning
- Change Management & Culture Transformation
- Data-Driven Decision Making
- Leadership Development & Coaching
- Risk Mitigation & Compliance
- Organizational Health
- Performance Management
- Union Avoidance Strategies
- HR Analytics & Reporting
- HRIS Systems (Salesforce, People Portal, Adapt, Exact, Talent Force)
- Workforce Planning Tools
- Data Visualization (Quicksite, MyTime, Clarity, Tableau)
- Microsoft Office Suite
- Case Management Systems
- Compliance & Audit Tools
- AI-Powered HR Technologies
- SAP/CONA Systems
- QuickBooks
- Maximo Software Systems
Accomplishments
- Successfully led Regional Talent Review across 9 sites involving 700 leaders.
- Developed high judgment and leveraged partner relationships to identify and mitigate ER risk.
Certifications And Achievements
- Associate Professional in Human Resources (aPHR) Certification – HRCI
- Lean Six Sigma Green Belt Certification
- Lean Six Sigma Black Belt Certification
Leadership Strengths
- Dive Deep
- Ownership
- Ensures Accountability
- Instills Trust
Timeline
Senior HR Business Partner
Amazon PXT
12.2023 - Current
Human Resource Business Partner II
Amazon Fulfillment Services
04.2022 - 12.2023
Human Resource Business Partner
Amazon Fulfillment Services
11.2020 - 04.2022
Senior Human Resource Assistant
Amazon Fulfillment Services
12.2019 - 11.2020
Billing Specialist
Powertown Line Construction LLC
03.2019 - 12.2019
Senior HR Data Specialist
Coca Cola / Business Services North America
09.2016 - 09.2018
Office Manager/AFSO
FCI
11.2013 - 05.2014
Brink's Armored Truck Driver
Brinks Inc.
07.2007 - 10.2007
Security Officer/Gate Guard
Chenega Corporation
08.2005 - 01.2006
Receptionist/Correctional Officer
The Geo Group
01.2005 - 08.2005
Military Police Officer
United States Army
02.2004 - 12.2004
Master of Business Administration - Human Resource Management
University of Phoenix
Bachelor of Science - Health Care Administration, Health Information Systems
University of Phoenix
Associate of Arts - Health Care Administration, Pharmacy Practice
University of Phoenix