Jamie Woodward
Summerville
Summary
Detail-oriented SOC Analyst skilled in vulnerability assessment, incident response, and threat intelligence. Proven ability to enhance threat detection and analyze security incidents for improved organizational safety.
Overview
36
36
years of professional experience
Work History
SOC Analyst
Global Security Concepts
Ridgeville, SC
07.2025 - Current
- Monitored security alerts and incidents, ensuring timely response to potential threats.
- Analyzed logs and data from security tools to identify vulnerabilities and patterns.
- Assisted in incident investigations, documenting findings for follow-up actions.
- Collaborated with team members to enhance threat detection capabilities.
City Letter Carrier
United States Postal Sevice
Summerville, SC
01.1991 - 11.2023
- Delivered mail efficiently across designated routes, ensuring timely service to customers.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Handled mail and packages with care to prevent damage during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Streamlined daily operations by utilizing technology for route planning and tracking deliveries.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
- Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
- Delivered packages and mail to business and people in local area.
- Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
- Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
- Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
Education
No Degree - Business Administration
Western Carolina University
Cullowhee, NCSkills
- Vulnerability assessment
- Endpoint security
- SIEM management
- Threat intelligence
- Intrusion detection
- Data loss prevention
- Incident response
- Security policies
- Mobile security
- Security analysis
Timeline
SOC Analyst
Global Security Concepts
07.2025 - Current
City Letter Carrier
United States Postal Sevice
01.1991 - 11.2023
No Degree - Business Administration
Western Carolina University
National Association of Letter Carriers 32 years 10 months
I served as The Union Steward in my Post Office for 8 years.
Concealed Weapons Permit
I completed Concealed Weapons Training in SC and have license to conceal and carry Firearms.