Jamie Ybarra
Lubbock,TX
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Texas Tech University Health Sciences
Lubbock, TX
09.2023 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Educated patients on proper blood draw techniques.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Verified patient information prior to specimen collection.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
Senior Phlebotomist
Octapharma Plasma Center
Lubbock , TX
03.2021 - Current
- Performed blood draws from patients of all ages and backgrounds in a professional and courteous manner.
- Maintained accurate records of patient data, specimens collected and test results.
- Provided assistance to laboratory personnel with specimen collection techniques.
- Ensured safety regulations were followed while collecting samples.
- Prepared and labeled specimens accurately prior to analysis or transfer to other laboratories.
- Assisted in training new phlebotomy staff members on proper procedures for specimen collection, labeling and transport.
Retail Store Manager
Cricket Wireless
Lubbock, TX
07.2020 - 03.2021
- Developed and maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Performed regular audits to ensure compliance with company standards.
- Recruited, trained and managed a team of 20+ employees.
- Collaborated with other departments to coordinate promotional activities and events in-store.
Front Desk Operator
ARS Towing
Midland, TX
01.2017 - 07.2020
- Greeted customers and visitors in a professional manner.
- Provided administrative support to the front office team members.
- Answered and transferred incoming calls to appropriate departments or personnel.
- Managed phone switchboard, taking messages when necessary.
- Assisted with customer inquiries regarding hotel policies, services and amenities.
- Organized files, documents and other materials as required by the office staff.
Education
High School Diploma -
Midland High School
Midland, TX05-2004
Skills
Phlebotomist Certified 2021
Spanish Speaker
Dependable
Flexible
Coachable
Languages
English
Professional
Spanish
Professional
Certification
Phlebotomist Certified 2021
Timeline
Phlebotomist
Texas Tech University Health Sciences
09.2023 - Current
Senior Phlebotomist
Octapharma Plasma Center
03.2021 - Current
Retail Store Manager
Cricket Wireless
07.2020 - 03.2021
Front Desk Operator
ARS Towing
01.2017 - 07.2020
High School Diploma -
Midland High School
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