Jamie Zaluske
Summary
l am a talented, dedicated, creative and motivated individual. I am highly organized with excellent interpersonal skills. I bring enthusiasm and an exceptional work ethic, as I have high energy and outgoing with a dedication to team leadership, customer service and satisfaction. I’m prepared for a new position with additional responsibility and the chance to grow as a retail professional.
Overview
17
17
years of professional experience
Work History
Deli Manager
Stellato's Market
Mantua
06.2016 - Current
- Managed daily deli operations to ensure product quality and freshness.
- Supervised staff, providing training on food safety and customer service practices.
- Developed and implemented inventory management procedures for deli products.
- Assisted customers with product selection, offering recommendations and samples.
- Maintained cleanliness and organization of the deli area in compliance with health regulations.
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Server/Waitress
PB’s Diner & Taproom
Glassboro
08.2013 - 01.2016
- Provided exceptional customer service to enhance dining experiences.
- Managed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
Server/Waitress
Woodstown Diner
Woodstown
07.2009 - 07.2013
- Provided exceptional customer service to enhance dining experiences.
- Managed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new server staff on restaurant procedures.
- Promoted daily specials and menu items to enhance guest experiences.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Stocked service areas with supplies during slow periods.
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and efficiently from customers at the table.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Penns Grove High School
Penns Grove, NJSkills
- Product quality management
- Inventory management
- Food safety compliance
- Staff training
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Waste reduction
- Customer service
- Team direction
- Critical thinking
- Reliability
- Multitasking
Timeline
Deli Manager
Stellato's Market
06.2016 - Current
Server/Waitress
PB’s Diner & Taproom
08.2013 - 01.2016
Server/Waitress
Woodstown Diner
07.2009 - 07.2013
Penns Grove High School