Jamie Joelle Licker
Summary
Relationship-driven sales and customer engagement professional with experience converting leads, increasing retention, and supporting revenue growth in wellness and consumer-facing businesses. Known for building trust, delivering high-touch client experiences, and driving long-term loyalty through community and personalized service.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Instructor
SoulCycle
San Francisco, California
05.2025 - Current
- Build a loyal rider base through proactive relationship-building and consistent community engagement, resulting in waitlisted classes (62-bike capacity) and high repeat attendance
- Promote classes and personal brand across social media to drive demand, referrals, and consistent class sell-through
- Increase rider retention by delivering personalized, high-touch client experiences that encourage repeat bookings
- Deliver premium, brand-aligned customer experiences in a fast-paced, high-volume studio environment
Digital Media Strategist
Freelance
San Francisco, California
03.2022 - Current
- Manage client social media and digital marketing initiatives that contribute to inbound interest and lead flow
- Support client growth by executing content strategies designed to increase visibility and engagement
- Partner with clients to refine messaging based on audience response and campaign performance
- Track engagement metrics to inform ongoing optimization
Founder & Health Coach
Jamie Joelle Health
San Francisco, California
08.2021 - Current
- Convert inbound social media leads into paying 1:1 and group coaching clients.
- Manage full client lifecycle from inquiry to onboarding to retention.
- Build long-term client loyalty through accountability and relationship-based sales.
Wellness Sales Coordinator
iThrive MD
San Diego, CA
08.2022 - 09.2023
- Contributed to 15% regional sales growth by qualifying leads in CRM, conducting client outreach, and recommending appropriate treatment programs (HRT, weight loss, IV therapy)
- Increased client engagement by 40% through personalized follow-up, consultative selling, and community-based events
- Tracked lead pipeline activity and conversion metrics to support sales forecasting and optimization
- Collaborated with marketing to determine effective outreach channels and support social media content initiatives
Education
Bachelor of Science - Marketing
Fashion Institute of Design & Merchandising
San Francisco, CA06-2021
Skills
- Sales Support
- Client Retention
- Relationship Building
- CRM & KPI Tracking
- Customer Experience
- Community Engagement
Certification
Certified Personal Trainer (ISSA)
Timeline
Instructor
SoulCycle
05.2025 - Current
Wellness Sales Coordinator
iThrive MD
08.2022 - 09.2023
Digital Media Strategist
Freelance
03.2022 - Current
Founder & Health Coach
Jamie Joelle Health
08.2021 - Current
Bachelor of Science - Marketing
Fashion Institute of Design & Merchandising