Job Search Status
Open to workDesired start date: Immediately
Open To Work
Jamie Lynn Montgomery
Cadet,MO
Work Preference
Summary
Compassionate and dedicated Home Health Aide with proven expertise at Bella Home Health Care LLC, enhancing patient recovery through effective vital signs monitoring and empathetic communication. Consistently recognized for outstanding customer service, maintaining excellent satisfaction ratings and building meaningful relationships with patients and families. Highly motivated, dependable, and committed to giving my best in every aspect of care.
Overview
12
12
years of professional experience
Work History
Home Health Aide Nurse's Assistant
Bella Home Health Care LLC
Cadet, MO
04.2023 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Administered medications as directed, adhering to safety protocols.
- Documented patient progress in care plans accurately and consistently.
- Supported mobility exercises for patients to enhance physical health.
- Communicated effectively with families regarding patient needs and progress.
- Maintained cleanliness and organization of patient living spaces to promote hygiene.
- Educated patients on chronic disease management strategies, empowering them to take control of their health.
- Improved patient satisfaction by providing compassionate and personalized care to each individual.
- Contributed to overall patient wellness by offering guidance on healthy lifestyle choices, such as exercise routines and stress management techniques.
- Enabled faster rehabilitation progress by working alongside physical therapists to implement prescribed exercise routines safely at home settings.
- Streamlined communication between patients, families, and healthcare providers by serving as a point of contact for all parties involved.
- Contributed to higher patient comfort levels by organizing personal spaces and providing assistance with bathing, grooming, and dressing tasks.
- Upheld high standards of cleanliness within patients'' homes by conducting thorough cleaning of living spaces, reducing potential health hazards.
- Provided emotional support to patients and their families during difficult times, fostering trust and strong relationships.
- Assisted patients with daily living activities, promoting independence and a better quality of life.
- Maintained a safe and clean home environment for patients, reducing the risk of infection or injury.
- Ensured timely administration of medication by accurately following prescription guidelines from medical professionals.
- Increased patient mobility by assisting with physical therapy exercises and implementing proper body mechanics techniques.
- Promoted mental well-being through engaging conversations and meaningful companionship for homebound patients.
- Enhanced patient recovery rates by closely monitoring vital signs and administering medications as prescribed.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to each patient''s specific needs.
- Supported meal planning efforts for dietary-restricted individuals by preparing nutritious meals that adhered to doctor-prescribed guidelines.
- Assisted in maintaining an organized schedule for patients'' appointments, ensuring punctuality for critical visits with healthcare providers.
- Assisted patients in overcoming mobility challenges by providing support with transportation and movement around the home.
- Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services.
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
- Worked collaboratively, functioned as effective member and encouraged and supported fellow team members to reach common goals.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported needs of Number+ residents under long-term care.
- Delivered high-quality care to Type patients in hospital facility.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Lead Cook
Caseyes General Store
Park Hills, MO
06.2021 - 04.2023
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Developed and implemented seasonal menus, enhancing customer satisfaction and culinary variety.
- Trained new cooks on kitchen procedures and equipment usage, fostering a collaborative work environment.
- Streamlined food preparation processes, improving efficiency during peak service hours.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
- Collaborated with management to maintain budgetary goals while ensuring quality food production.
- Oversaw daily operations in fast-paced kitchen environment, maintaining high standards of food quality.
- Resolved customer complaints promptly, enhancing overall dining experience and establishing positive rapport.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Supervised line cooks to monitor food safety and order accuracy.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Maximized ingredient usage by developing creative daily specials that showcased seasonal produce and reduced food costs.
- Taught kitchen staff safety protocols and restaurant standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Implemented effective cross-training initiatives, which allowed team members to seamlessly cover various roles during peak service times.
- Achieved high customer satisfaction ratings by promptly addressing concerns regarding menu items or food quality issues.
- Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
- Coordinated with the front-of-house staff to ensure timely dish preparation and delivery for optimal guest experience.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Streamlined prep work by organizing kitchen stations effectively and training junior staff on best practices for efficient workflow.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Contributed to a positive workplace culture through proactive communication with team members at all levels of the organization.
- Collaborated with fellow cooks to create unique culinary offerings that incorporated regional flavors and local ingredients.
- Demonstrated strong leadership skills by stepping in as acting kitchen manager during periods of personnel absence or transition.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared meals for lunch and dining services with average of Number tables per day.
- Oversaw proper storage procedures for perishable items, ensuring freshness and minimizing spoilage risks.
- Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
- Developed innovative seasonal menus that catered to diverse dietary needs and preferences, resulting in increased customer satisfaction.
- Spearheaded special event catering efforts, designing custom menus tailored to clients'' specific requirements and tastes.
- Mentored junior staff members in culinary techniques, fostering an environment of continuous learning within the team.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Set up and broke down kitchen for service.
- Evaluated food products to verify freshness and quality.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Coordinated with team members to prepare orders on time.
- Monitored food production to verify quality and consistency.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Participated in food tastings and taste tests.
- Utilized culinary techniques to create visually appealing dishes.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Developed close relationships with suppliers to source best ingredients.
Store Manager
Big Charlies Affordable Appliances and More
Bonne Terre, MO
08.2014 - 12.2018
- Managed daily store operations, ensuring optimal customer service and efficient workflow.
- Trained and supervised team members, fostering a collaborative work environment.
- Implemented inventory management systems to maintain stock levels and reduce waste.
- Analyzed sales trends to develop strategies for maximizing revenue growth.
- Monitored employee performance, providing feedback and conducting performance reviews.
- Developed visual merchandising strategies to enhance product presentation and customer engagement.
- Established relationships with vendors to negotiate favorable terms and improve supply chain efficiency.
- Led staff meetings to communicate goals, updates, and motivate team performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Developed rewards program that significantly increased repeat business by rewarding loyal customers.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Raised property accuracy and accountability by creating new automated tracking method.
Education
Associate of Science - Psychology/ Human And Social Services
Bryant & Stratton College
NY04.2027
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH04.2026
Skills
Vital signs monitoring
Schedule management
Wound care management
Therapeutic communication
Willingness to learn
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Patient care
Vital signs
Reliability
Excellent communication
Direct patient care
Empathy and compassionate care
Organizational skills
Team collaboration
Recording vital signs
Patient-focused care
Collecting vital signs
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Decision-making
Activities of daily living ADL support
Calm under stress
Certified in CPR/AED
Supporting personal needs
Relationship building
Emotional support
Patient assessments
Client documentation
Documenting behaviors
Meal preparation
Family communication
Emotional and social support
Task prioritization
Personal care aide
Room cleaning and restocking
Responding to emergencies
Blood sugar monitoring
Self motivation
Mental health support
Interpersonal skills
Analytical thinking
Oral hygiene
CPR certified
Goal setting
Companionship and emotional support
Professionalism
General housekeeping
Patient management
Transporting patients
First aid certification
Timeline
Home Health Aide Nurse's Assistant
Bella Home Health Care LLC
04.2023 - Current
Lead Cook
Caseyes General Store
06.2021 - 04.2023
Store Manager
Big Charlies Affordable Appliances and More
08.2014 - 12.2018
Associate of Science - Psychology/ Human And Social Services
Bryant & Stratton College
Bachelor of Science - Psychology
Southern New Hampshire University