Jamie R. Baldwin MSN CGRN
New Milford,CT
Summary
Seasoned assistant nurse manager of Endoscopy nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
Danbury Hospital
09.2018 - Current
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining healthy work-life balance for staff members.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
- Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
- Promoted positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff
- Improved patient safety through close monitoring of infection control practices
- Integrated evidence-based nursing into practice environment for 26 nurses.
- Verified facility remained up-to-date and compliant with laws and regulations.
- Enhanced staff competency by developing and delivering targeted training programs, resulting in improved patient outcomes.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Managed 26 nurses, 6-8 technicians, one CST, and two Unit coordinators in completion of 17,000+ procedures annually, in two locations, with up to 10 procedural rooms for Gastroenterology and Pulmonary
- Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
- Increased patient satisfaction by implementing individualized care plans and coordinating with interdisciplinary teams.
Endoscopy Staff Nurse
Danbury Hospital
03.2017 - 09.2018
- Facilitated smooth handoffs between shifts by providing thorough reports on patients'' conditions, progress, and ongoing needs.
- Administered medication to patients according to facility protocols.
- Advanced personal clinical skills by pursuing continuing education opportunities relevant to endoscopy nursing practice.
- Coordinated discharge planning to ensure seamless transition for patients from endoscopy unit to outpatient or home settings when applicable.
- Collaborated with quality improvement team to analyze adverse events and implement corrective actions aimed at reducing future risks.
- Assisted in training new nursing staff members on proper techniques for performing endoscopic procedures, fostering culture of continuous learning.
- Conducted pre-op calls to review specific instructions prior to surgery and post-op calls to improve patient satisfaction, answer questions and address new or worsening symptoms.
- Assisted in development of new policies and procedures to ensure adherence to industry standards and regulatory requirements.
- Provided exceptional care to high-acute patients needing complex GI and Pulmonary procedures
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Urology Pre, Peri, and Post Lithotripsy Nurse
Danbury Urology Associates
05.2013 - 08.2018
- Developed and implemented physician office lithotripsy program, established quality program focused on patient care and safety.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
Endoscopy Staff Nurse
New Milford Hospital
09.2006 - 03.2017
- Review Danbury Hospital Endoscopy Staff Nurse
- Two procedural rooms providing assistance for GI and Pulmonary providers
Ambulatory Surgical Nurse
New Milford Hospital
09.1991 - 08.2006
- Contributed to development of policies and procedures within ambulatory surgery unit to ensure compliance with regulatory standards and promote efficient patient care processes.
- Participated in ongoing professional development opportunities to stay current on best practices for ambulatory surgery nursing care.
- Provided exceptional pain management strategies for patients recovering from surgical procedures while minimizing narcotic use when appropriate.
- Managed preoperative assessments, ensuring patients were properly prepared for their surgeries both physically and mentally.
Maternal Child Health Visiting Nurse
New Milford Visiting Nurse Association
04.1996 - 05.1999
- Educated patients and families on medication management, wound care, and healthy lifestyle choices to promote better outcomes.
- Collaborated with interdisciplinary healthcare teams to optimize treatment plans and ensure continuity of care for patients.
- Advocated for adequate home-based support systems for patients, ensuring safe and comfortable environment conducive to healing.
- Documented detailed patient records accurately and confidentially to maintain compliance with HIPAA regulations.
- Improved overall patient wellness by focusing on preventive care measures such as routine screenings and immunizations.
- Coordinated with physicians regularly regarding updates on patient conditions and recommended adjustments in treatment protocols when necessary.
- Developed strong relationships with patients'' families by offering emotional support during difficult times.
- Assessed home situations of patients to recommend parameters to best meet identified needs.
Obstetrics Registered Nurse
New Milford Hospital
06.1990 - 01.1992
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
Education
Master of Science - Nursing Leadership
Grand Canyon University
Phoenix, AZ09.2023
Bachelor of Science - Nursing
Southern Connecticut State University
New Haven, CT05.1990
Skills
- Microsoft Word, Excel, Power Point
- Staff Development
- Quality Improvement
- Performance monitoring
- Compliance Oversight
- Corrective Action Implementation
- Policy Development
- Quality Assurance Controls
- Critical Thinking
- Department management
- Performance Improvement
- Task Delegation
Accomplishments
SGNA Connecticut Nurse of the Year 2021
Certification
- State of Connecticut Registered Nursing License, #E53324, exp 10/2024
- ACLS-exp 4/2025
- BLS-exp 5/2025
- Certified Gastroenterology Registered Nurse-exp 12/31/2026
Membership
Society of Gastroenterology Nurses and Associates
American Nurses Association
Timeline
Assistant Nurse Manager
Danbury Hospital
09.2018 - Current
Endoscopy Staff Nurse
Danbury Hospital
03.2017 - 09.2018
Urology Pre, Peri, and Post Lithotripsy Nurse
Danbury Urology Associates
05.2013 - 08.2018
Endoscopy Staff Nurse
New Milford Hospital
09.2006 - 03.2017
Maternal Child Health Visiting Nurse
New Milford Visiting Nurse Association
04.1996 - 05.1999
Ambulatory Surgical Nurse
New Milford Hospital
09.1991 - 08.2006
Obstetrics Registered Nurse
New Milford Hospital
06.1990 - 01.1992
Master of Science - Nursing Leadership
Grand Canyon University
Bachelor of Science - Nursing
Southern Connecticut State University
- State of Connecticut Registered Nursing License, #E53324, exp 10/2024
- ACLS-exp 4/2025
- BLS-exp 5/2025
- Certified Gastroenterology Registered Nurse-exp 12/31/2026
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