Jamie Cattanach
California
Overview
20
20
years of professional experience
Work History
Account Manager-Logistic Product Champion
Hewlett Packard (HP)/ARC Document Solutions LLC
San Ramon, CA
01.2014 - Current
- Hired into a first of its kind role funded jointly by HP & ARC designed to bridge gap between companies on entire order/logistics process to include client communication, direct purchase document orders, order verification, and tracking functions resulting in increased bottom lines and continued partnership success
- Recognized as data management guru for all details relating to each ARC US order resulting in cost savings
- Collaborate with nationwide teams to include accounts receivable, forward freight and individual ARV locations to ensure timely delivery of warrantied parts and quick resolutions as necessary
Account Manager
Welcome Wagon
Orange County, CA
01.2013 - 01.2014
- Boosted sales and expanded reach by generating new sales leads, making direct calls, and utilizing strong negotiation skills with potential clients daily for a national marketing company
Account Manager
TSRI
Vorhees, NJ
01.2010 - 01.2013
- Executed marketing campaigns and spearheaded sales with a 90% close rate on accounts utilizing information technology services provided by TSRI to value-added resellers
- Led 600+ marketing campaign meetings around customer input and messaging to drive high ROI
Customer Service- Sales & Support
Technical Maintenance Support, Inc.
Foothill Ranch, CA
01.2005 - 01.2010
- Achieved sales and customer support goals for Anheuser-Busch, TMS's largest customer, by handling an average of 100+ calls weekly for Hewlett Packard reseller
- Onboarded two new client accounts, with combined potential investment returns estimated at $800k
Sales Leader
Ralph's Grocery
Mission Viejo, CA
01.2018 - Current
- Promoted from Courtesy Clerk to Closing Key within 13 months due to reliability (average time > 5 years)
- Promoted to Safety Manager due to excellent attention to detail and dedication to team well-being resulting in 50% reduction of customer complaints and workman's compensation claims within first 12 months
Timeline
Sales Leader
Ralph's Grocery
01.2018 - Current
Account Manager-Logistic Product Champion
Hewlett Packard (HP)/ARC Document Solutions LLC
01.2014 - Current
Account Manager
Welcome Wagon
01.2013 - 01.2014
Account Manager
TSRI
01.2010 - 01.2013
Customer Service- Sales & Support
Technical Maintenance Support, Inc.
01.2005 - 01.2010
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