Jamie Sadler
Murfreesboro,TN
Summary
Dynamic and results driven professional with a strong background in retail management, sales leadership, and client relations, combined with hands-on experience in mental health and substance abuse treatment admissions. Skilled in managing highperforming teams, achieving sales targets, optimizing operations, and delivering exceptional customer service in fast-paced environments. Transitioned successfully into healthcare, coordinating compassionate, clientcentered admissions both onsite at treatment facilities and remotely.
Overview
10
10
years of professional experience
Work History
Admissions Coordinator
Regard Healthcare
Spring Valley, NY
06.2024 - Current
- Experienced in intake coordination, crisis response, insurance verification, and collaborating with multidisciplinary teams.
- Maintained a thorough understanding of healthcare regulations and compliance standards related to patient admissions and data management.
- Applied problem-solving skills to resolve complex admissions-related issues, ensuring minimal disruption to patient care and operational efficiency.
- Conducted comprehensive pre-admission screenings, including insurance verification, medical history collection, and risk assessments.
- Provided empathetic support and clear communication to clients and families during the admissions process, often in high-stress, crisis situations.
- Collaborated with clinical and medical teams to ensure appropriate placement based on client needs and treatment objectives.
- Educated clients and families on program expectations, treatment processes, and available resources for ongoing support.
- Maintained up-to-date and confidential client records in compliance with HIPAA regulations and organizational policies.
- Efficient in Salesforce, Verify, and OneSource.
Behavioral Health Technician
Tulip Hill Recovery
Murfreesboro, TN
02.2024 - 06.2024
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Provided emotional support to clients and patients dealing with difficult situations.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Monitored patient safety and completed daily reports.
Manager
Cason Lane Tobacco
Cason Lane
09.2023 - 02.2024
Server
Tj Ribs
02.2022 - 01.2023
- Maintained thorough menu knowledge and customer service.
- Increased sales through upselling.
- Maintained order efficiency and accuracy with kitchen staff communication.
Store Manager
The Buckle
Nashville, TN
10.2015 - 01.2021
- Oversaw recruitment and onboarding initiatives.
- Developed staff incentive programs and conducted performance reviews.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
High School Diploma -
Siegel High School
MurfreesboroSkills
- Customer Service
- Team Leadership
- Operations Management
- Forecasting
- Data verification
- Client relations
- Sales experience
- Rapport building
Timeline
Admissions Coordinator
Regard Healthcare
06.2024 - Current
Behavioral Health Technician
Tulip Hill Recovery
02.2024 - 06.2024
Manager
Cason Lane Tobacco
09.2023 - 02.2024
Server
Tj Ribs
02.2022 - 01.2023
Store Manager
The Buckle
10.2015 - 01.2021
High School Diploma -
Siegel High School