Jamil Hodnett
Atlanta,GA
Summary
Dedicated business development and client engagement specialist with a history of meeting company goals utilizing consistent and organized practices. Skilled at developing and maintaining relationships with clients at a local, regional, national and global level.
Overview
17
17
years of professional experience
Work History
Client Engagement Director
Catena Solutions
12.2022 - Current
- Engineered customer relations strategy that improved customer satisfaction by 43% over 18 months and optimizing use of HUBSPOT, leading to 20% reduction in response time and bolstering customer engagement
- Led business development strategies which resulted in 20% increase in new client acquisition
- Negotiated and closed contracts worth $100,000+, contributing to 15% increase in annual revenue.
- Improved customer satisfaction by 30% by strategizing and executing effective service delivery methods for company’s portfolio
Digital Business Development Manager
Accenture
07.2021 - 12.2022
- Used Web Analytics, to track KPIs and enhance customer acquisition by 25%
- Spearheaded digital transformation initiatives, resulting in 35% increase in operational efficiency and 25% in revenue growth
- Introduced Business-to-Business (B2B) account engagement plan, netting 34 new enterprise accounts in less than 11 months
- Increased annual sales volume by $2M by penetrating previously untapped markets with Strategic Planning
Business Development Representative
Loves Financials
12.2017 - 07.2021
- Managed annual Book of Business of $3-5M.
- Spearheaded new market research initiatives, resulting in 28% increase in actionable customer data and driving more effective business strategies.
- Collaborated closely with sales team to deliver quarterly revenue targets, achieving 35% improvement in sales closing ratios.
- Expanded business through effective network development, identifying new, and prospective clients.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Business Development Representative
OTR Capital
11.2014 - 12.2017
- Achieved or exceeded company-defined sales quotas.
- Expanded business through effective network development, identifying new, and prospective clients.
- Used SalesForce to handle current portfolio and prospective leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Confidently led Third-Party Logistics (3PL) negotiations, saving company expenses by 20%.
Sales Ambassador
PNC Bank
12.2012 - 11.2014
- Expertly conducting customer research, and utilized insights to shape in-branch marketing and merchandizing strategies, improving footfall by 30%.
- Skillfully presented product features to customers and partners using effective sales strategies, pushing 30% increase in revenue.
- Implemented research strategies for competitive analysis using IBM SPSS, providing key insights to drive brand differentiation strategy.
- Used customer insights to develop innovative sales strategies to increase sales.
Teen Director
Boys And Girls Club
01.2007 - 10.2012
- Monitored program performance and outcomes for successful delivery of services.
- Provided leadership, guidance and support to staff members.
- Assessed community needs and identified resources for social and community service programs.
- Conducted facility tours and sold 10 memberships weekly.
- Partnered with local organizations to expand access to social and community services
Education
Franklin College Or Arts And Sciences - Psychology
University of Georgia
Athens, GAHigh School Diploma -
Morgan County High School
Madison, GASkills
- Client Services
- Strategy Development (SWOT Analysis)
- Territory Management
- SaaS, Cloud Computing
- Financial Reporting & Planning
- New Business Development
- Business-to-Business (B2B)
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Closing Techniques
- Warehouse Management Systems (WMS)
- CRM Software (Salesforce, HubSpot, eRecruit, Bullhorn)
- Digital Sales
- Relationship Building
- Sales Quota Management
- Database Management
Timeline
Client Engagement Director
Catena Solutions
12.2022 - Current
Digital Business Development Manager
Accenture
07.2021 - 12.2022
Business Development Representative
Loves Financials
12.2017 - 07.2021
Business Development Representative
OTR Capital
11.2014 - 12.2017
Sales Ambassador
PNC Bank
12.2012 - 11.2014
Teen Director
Boys And Girls Club
01.2007 - 10.2012
Franklin College Or Arts And Sciences - Psychology
University of Georgia
High School Diploma -
Morgan County High School
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