Jamil Rich

• Led recruitment, development, and performance oversight of virtual RN teams while tracking clinical KPIs to enhance patient engagement and care quality.
• Directed documentation improvement efforts and contributed to LLM prompt design and output validation to support responsible AI integration.
• Implemented predictive analytics, claims data, and risk stratification protocols to identify target groups for intervention.

• Engaged with members telephonically to provide clinical advice, in response to member reported clinical concerns
• Collaborated closely with PCP partners, as well as Devoted Health, to coordinate care and deliver evidence based, effective, and accessible health care
• Provided feedback and advice to help improve the operational processes, software tools, and data capabilities to empower how Devoted provided care to its members

• Assessed patient’s needs and developed / revised an individualized plan of care based on patient needs and responses
• Documented patient care in a knowledgeable, skillful and consistent manner meeting all required and regulatory standards
• Coordinated the care and delegated as appropriate to other team members on a defined group of patients

Cardiovascular Trauma Unit, Astria Regional Medical Center, Yakima, WA - Premier Healthcare Professionals, Jun 2018 – Dec 2018

Neurological Intensive Care Unit, Los Angeles Medical Center, Los Angeles, CA - Nurse Choice / AMN Healthcare, Feb 2018 – May 2018

Cardiovascular Intensive Care Unit Nurse, David Grant Medical Center, Travis Air Force Base, Fairfield, CA - RN Network, Jun 2017 – Dec 2017

• Assured quality of care by adhering to evidenced based practice, measuring health outcomes against patient care goals and standards; making or recommending the necessary adjustments, following hospital standards of care set by the state board of nursing and state nurse practice act
• Assisted in the treatment of acutely ill patients with life-threatening conditions who require complex assessment, high-intensity therapies and interventions, and continuous nursing vigilance
• Performed interpretations of cardiac rhythms, hemodynamics, airway management, pain management, medication management, safety precautions, patient/family education and support, and initiation of the rehabilitation processes in the immediate post-op period

• Managed post-op cardiac surgery patients, mentored new ICU nurses, and served as resource nurse. Proficient in invasive monitoring, ventilator management, and vasoactive drips.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
• Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
• Participated in hospital committees to recommend quality improvement initiatives.

• Performed nursing duties independently, following treatment orders from the Nephrologist, and observed Acute Facility policies and procedures
• Completed patient assessments, obtained and monitored vital signs, evaluated data and intervened as appropriate; executed renal replacement therapies as assigned
• Utilized the established nursing process to make recommendations for patient care, evaluated delivery of care and communicated to appropriate facility personnel any relevant data to the multidisciplinary teams to facilitate continuity of care

• Facilitated care for the acutely and chronically ill inmate population
• Instructed inmates on infection control practices, steps for recovery, and medication regimens
• Responded to emergent situations in a timely manner to ensure the safety of inmate and employee alike