JAMILA DUBOSE
Hempstead,NY
Summary
Advocate Counselor supports students through 21+ initial needs assessments per week, conflict mediation, and 41+ attendance outreach contacts per week. Guides educational and career planning while coordinating post-secondary and internship preparation that reinforces self-determination. Builds community through 3–5 events per month and resident-centered activities that strengthen engagement.
Overview
13
13
years of professional experience
Work History
Advocate Counselor
Mission Society of New York City
11.2022 - Current
- Conduct initial assessments to identify presenting needs and goals of the students
- Facilitated positive relationships and mediated conflicts among students, fostering a supportive community environment
- Lead activities in facilitating events that promote community-building, individual development, and self-determination
- Assisting Students in identifying their college and career goals;
- Guided students in post-secondary and internship preparation, enhancing their readiness for future opportunities
- Attendance outreach via home visits, calls, emails, etc.
- Increased school attendance by 10 percent.
- Lead classroom instruction and developed lesson plans
WeCare Case Manager/Workshop Facilitator
Maximus
06.2022 - 11.2022
- Developed expertise to address special issues impacting long-term Cash Assistance participants
- Established lesson plan with defined objectives and outcomes, outlining daily expectations and resources including handouts, textbooks, workbooks, and web-based materials
- Maintained written calendar of weekly classes to enhance participant engagement and organization.
Behavioral Health Case Manager/ Scheduler
The Float Hospital
10.2021 - 06.2022
- Prepared monthly compliance reports and analyses to track behavioral health patient engagement
- Engage patients to treatment by outreaching to patients
- Assessed Patients for appropriateness to participate in Behavioral Health Program, both in person as well as telephone
- Monitored high risk patients and their compliance with attendance.
- Managing Behavioral Health Therapist’s schedule, including confirming and rescheduling appointments and checking insurance eligibility
- Coordinate services for patients to assist with their activities of daily living
(Health and Recovery Program (HARP) Care Coordinator
New Horizon Counseling Center
08.2018 - 06.2019
- Provide care management to a caseload through the coordination of medical, mental health, Home Community Based Services (HCBS) and substance abuse services.
- Conducted assessments and prepared a comprehensive plan of care per NY State and Managed Care Organizations guidelines.
- Collaborate with the individual's HARP team including Managed Health Care Organizations, HCBS providers, as well as other medical and treatment providers.
- Develop service plans and resolve barriers to effective service utilization.
- Developed service plans and identified barriers to effective service utilization, facilitating access to necessary resources.
- Monitored client progress in utilizing services (appointments, treatment, medication) through telephonic and direct contact, ensuring adherence to medical directions.
- Documented service information in databases and utilized electronic systems to track participant activities, enhancing coordination of care.
Case Management.
FEDCAP REHABILITATION SERVICES, INC
New York, NY
03.2016 - 07.2018
- Conducted vocational assessments and developed Functional Capacity Assessments (FCA), ensured participant adherence to FCA, coordinated support services in SSI, assisted participants on job sites, and facilitated job seekers in locating suitable training programs and employment while resolving work-related issues
- Reviewed Functional Capacity Outcomes (FCO) to guide job seekers individually and holistically towards successful employment
- Observes (Health Insurance Portability
- New York, NY
General Preventative Case Manager
SEAMEN’S SOCIETY FOR FAMILY AND CHILDREN
09.2013 - 03.2016
- Conducted comprehensive assessments of mentally disabled children, including those with complex presentations, to formulate individualized management and treatment plans based on clinical reasoning and a broad range of treatment options.
- Evaluated treatment outcomes through continuous assessment, adjusting care and treatment plans as needed and referring to other agencies to meet patient needs and facilitate service integration.
- Involve client and family members in planning and prioritizing care plans by presenting clinical information in accessible formats.
Education
Bachelors - Psychology
York College
Associates - Liberal Arts
Nassau Community College
Skills
- Needs assessment
- Care plan development
- Service coordination
- Crisis intervention
- Progress monitoring
- Treatment planning
- Referral coordination
- Behavioral health outreach
- EHR documentation
- Attendance outreach
- Group facilitation
- Conflict mediation
- Community outreach
Timeline
Advocate Counselor
Mission Society of New York City
11.2022 - Current
WeCare Case Manager/Workshop Facilitator
Maximus
06.2022 - 11.2022
Behavioral Health Case Manager/ Scheduler
The Float Hospital
10.2021 - 06.2022
(Health and Recovery Program (HARP) Care Coordinator
New Horizon Counseling Center
08.2018 - 06.2019
Case Management.
FEDCAP REHABILITATION SERVICES, INC
03.2016 - 07.2018
General Preventative Case Manager
SEAMEN’S SOCIETY FOR FAMILY AND CHILDREN
09.2013 - 03.2016
Associates - Liberal Arts
Nassau Community College
Bachelors - Psychology
York College