Jamila L. Johnson
Queens,NY
Summary
I am a dedicated and adaptable professional with a strong work ethic, a positive attitude, and the ability to learn quickly. I pride myself on being dependable, approachable, and an effective communicator. I enjoy taking on new challenges, developing new skills, and finding ways to improve. I am open to change, eager to grow, and committed to bringing a positive attitude and strong work ethic to every opportunity.
Overview
18
18
years of professional experience
Work History
Paraprofessional
New York City Department of Education
Queens, New York
09.2015 - Current
- Assisted teachers with planning and preparing lessons for students.
- Monitored independent and guided practice, followed drill activities, and reinforced concepts and skills to enhance student understanding and retention.
- Prepared classroom materials, modeled social and classroom expectations, and created engaging presentations and projects to facilitate effective learning environments.
- Applied crisis management methods, including Nonviolent Crisis Intervention (NCI), to respond to hostile behavior and protect safety of people nearby.
- Collaborated with speech therapists, social workers, and occupational and physical therapists to support student services.
- Supported students with emotional or behavioral concerns, fostering development of appropriate social skills to improve peer interactions and classroom behavior.
College Administrative Assistant
Queensborough Community College
Bayside, NY
08.2008 - 08.2015
- Guided students and parents at front desk by providing school information, event schedules, extracurricular options, and program details to enhance their engagement.
- Handled high-volume phone calls and greeted students, parents, and faculty during in-person visits to ensure a welcoming and efficient environment.
- Processed contracts and coordinated federal work-study orientation while assisting students with job placement to facilitate their employment opportunities.
- Organized and maintained filing system for student documents, copying, errands, and student support tasks.
- Entered student records and files into software systems with accuracy.
Education
Liberal Arts
SUNY Empire State College
New York, NYSkills
- Crisis management
- Student support
- Data entry
- Office software proficiency
- Data collection
- Problem solving
- Team collaboration
- Time management
- Customer service
- Student support
Timeline
Paraprofessional
New York City Department of Education
09.2015 - Current
College Administrative Assistant
Queensborough Community College
08.2008 - 08.2015
Liberal Arts
SUNY Empire State College